Recovery Officer
4 days ago
Calling customers with account arrears level of 1 - 4 months.
- Persuade, negotiate and push for payment arrangement.
- Perform daily outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
- Attend to Inbound calls and assist debtors on their financial or payment related issues.
- Effectively follow-up call to get payment from debtors.
- Responsible for keeping records of collection and status of accounts.
- Ensure the accounts are worked and followed-up thoroughly and in a timely manner.
- Other related duties assigned from time to time.
- Willing to stayback everyday/weekend if required.
**Requirement**
- Minimum requirements: SPM/Diploma and above.
- Independent with persuasive interpersonal skills and results-driven.
- Required language(s): Bahasa Malaysia, English will be advantage.
- At least 1 year(s) of working experience in related field.
- Target oriented and ability to work under pressure to meet targets.
- Exhibit strong negotiation skills and problem solving in Bahasa Malaysia or English.
- Computer literate i.e Microsoft office.
- Good working attitude, passionate, self-motivated and able to communicate well with people of all levels.
- Able to start work immediately.
- Fresh graduate with good communication skills will be considered.
**Job Types**: Full-time, Contract
**Salary**: RM2,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Early shift
Supplemental Pay:
- Commission pay
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