Hotel Duty Manager

**Job Posting: Hotel Sales & Reservation Assistant Manager at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Assistant Manager with a natural talent for turning ideas into captivating experiences, someone who...

**Job Posting: Hotel Sales & Reservation Assistant Manager at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Assistant Manager with a natural talent for turning ideas into captivating experiences, someone who...

**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...

**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...

**Responsibilities**: - Responsible for the smooth operation of the hotel - To be fully aware of the hotel’s emergency procedures with regard To safety of guests and employees - Responsible for handling requests and complaints from guests - Ensure that all employees are constantly updated on accurate hotel information - To Ensure the front of the hotel is...

**Responsibilities**: - **Operational Management**: - Oversee all aspects of daily hotel operations, including guest services, housekeeping, maintenance, and front desk. - Ensure high standards of service delivery and guest satisfaction are consistently maintained. - Implement and enforce hotel policies and procedures to ensure efficiency and compliance...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

2. Know the type of room available as well as their location and layout. 3. Know the selling status, rates, and benefits of all packages plans. 4. Know the credit policy of the hotel and how to code each reservation. 5. Create and maintain reservation records by date of arrival and alphabetical listing. 6. Determine room rates based on the selling...

Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed. - Update the maintenance work order form / Job card and file them. - Ability to interpret readings from meters & gauges and other measuring units. - Ability to prioritize and organize work assignments. - Ability to work under pressure...

1. To coordinate the department’s sales activities, support team members through secretarial and office administration. 2. Communicates and Co-ordinates the needs of the sales team to all departments within the hotel. For all guest’s proposal, to work closely with sales person by providing accurate and detailed information within 24 hours of guest’s...

Were you the natural leader among your friends, always orchestrating gatherings and ensuring everyone had a memorable time? Hotel De'La Ferns in Cameron Highlands is seeking an Asst F&B Supervisor who can bring that same level of leadership and finesse to our dining experiences. Join us and lead a team in creating moments of culinary delight! **Company...

To provide overall management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Telephone Transportation and Reservations. **Responsibilities**: - Supervise front desk...

1. To coordinate the department’s sales activities, support team members through secretarial and office administration. 2. Communicates and Co-ordinates the needs of the sales team to all departments within the hotel. For all guest’s proposal, to work closely with sales person by providing accurate and detailed information within 24 hours of guest’s...

Are you a budding culinary talent with a passion for innovation? Hotel De'La Ferns in Cameron Highlands welcomes a dynamic Chef de Partie to assist in pioneering a kitchen transformation through digitalization and automation. Join us in revolutionizing culinary operations! About Us:Nestled in the captivating Cameron Highlands, Hotel De'La Ferns is a...

Responsibilities: - Setting up marquees, arranging tables and assisting with the preparation of event spaces - Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders - Delivering food from the kitchen to guests at the table or to a self-service area - Assisting Chefs by washing vegetables, assembling...

**Staff Management**: Assist in recruiting, training, supervising, and scheduling staff members, including servers, bartenders, hosts/hostesses, and other F&B personnel. - **Customer Service**: Ensure high standards of customer service are maintained, handle customer inquiries and complaints effectively, and strive to enhance the overall dining experience...

**JOB RESPONSIBILITIES** - To do daily cleaning of bedrooms and bathrooms, ensuring that excellent standards of hygiene and cleanliness are maintained in/around the chalet at all times, including at end of season. - Clean and tidy the following areas daily: - Vacuum and/or mop floors/carpets in all bedrooms and common areas including common washrooms. -...

**Staff Supervision**: Supervise and coordinate the activities of F&B staff, including servers, bartenders, hosts/hostesses, and other personnel, ensuring smooth and efficient service delivery. - **Customer Service**: Maintain high standards of customer service by greeting guests, addressing inquiries and concerns, and ensuring a positive dining experience...

**Staff Supervision**: Assist in supervising and coordinating the activities of housekeeping staff, including room attendants, housekeepers, and janitorial staff, ensuring adherence to cleaning standards and schedules. - **Training and Development**: Provide training, guidance, and support to housekeeping personnel, ensuring they understand their duties,...

Perform a variety of work in the maintenance and repair of zetter suite and grounds at various facilities including carpentry, electrical, plumbing, and painting tasks; - To perform maintenance repairs and services. To do daily technical inspection rounds and checks on the proper functioning of installations; - Conduct corrective service and repair /...