Hotel Sales Manager

**Job Posting: Hotel Sales & Reservation Coordinator at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Executive with a natural talent for turning ideas into captivating experiences, someone who thrives on...

recruiting, training and supervising staff - promoting and marketing the business, including developing ways to attract new customers - maintaining statistical and financial records - overseeing F&B and kitchen operation, planning for consistencies - planning maintenance work, events and room bookings - liaising with maintenance and other specialist...

Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. Their main goal is guest satisfaction and customer recovery. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities. They...

**Responsibilities**: - Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect...

Membantu Guest Experience Manager dalam mengendalikan aktiviti-aktiviti untuk pelanggan hotel Copthorne Hotels is part of the Millennium & Copthorne Hotels Plc based in the UK (M&C group), is a dynamic hospitality and hotel ownership group with over 120 hotels with 45,000 rooms in 22 countries worldwide. In Malaysia, there are currently two hotels under the...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

Ensures all telephone calls are answered as quickly and efficiently as possible. - Maintaining observation over guests and guests’ property to ensure security alerts are kept to a minimum. - Report any maintenance issues to the correct department and check to ensure the work has been completed. - Uses a wide range of coaching skills to ensure that the team...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

**Purchasing Officer at Hotel De'La Ferns, Cameron Highlands** Are you the shrewd negotiator, channeling your inner Asian aunty, who knows just how to secure the best deals at the marketplace? At Hotel De'La Ferns, we're in search of a Purchasing Officer who can drive a bargain and ensure every procurement is a win-win. **About Us**: Hotel De'La Ferns is a...

Head chefs manage the kitchen to oversee the preparation, cooking and service of food. HOTEL Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

Are you a budding culinary talent with a passion for innovation? Hotel De'La Ferns in Cameron Highlands welcomes a dynamic Demi Chef to assist in pioneering a kitchen transformation. Join us in revolutionizing culinary operations! **About Us**:Nestled in the captivating Cameron Highlands, Hotel De'La Ferns is a boutique gem known for its refined elegance...

Responsibilities: - Setting up marquees, arranging tables and assisting with the preparation of event spaces - Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders - Delivering food from the kitchen to guests at the table or to a self-service area - Assisting Chefs by washing vegetables, assembling...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

Oversee HR functions in this hotel: Talent Acquisition, Selection, Orientation, Career Development, Evaluations, Standard of Practices, Benefits, Payroll, Training and Development, Industrial Relations, Grievances, etc. - Being the primary point of contact for all day-to-day HR Operations and inquiries. - Working closely with Department Heads to provide...

**Job description** To receive payment by cash, credit cards, vouchers, or automatic debits and issue receipts and change due to customers. To make sure all sales are captured through POS system and must be verified for its accuracy. To serve cheerfully and courteously when handling guests at respective outlets in accordance with the policies and...

Support the development and implementation of HR initiatives and systems - Provide counseling on policies and procedures - Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process - Create and implement effective onboarding plans - Develop training and development programs - Assist in performance...

We are currently seeking a dedicated and enthusiastic individual to join our kitchen team as a Kitchen Helper. The Kitchen Helper will assist in various tasks to ensure the smooth operation of our kitchen and contribute to the delivery of high-quality culinary experiences to our customers. This position offers an excellent opportunity for someone passionate...

**JOB RESPONSIBILITIES** - To do daily cleaning of bedrooms and bathrooms, ensuring that excellent standards of hygiene and cleanliness are maintained in/around the chalet at all times, including at end of season. - Clean and tidy the following areas daily: - Vacuum and/or mop floors/carpets in all bedrooms and common areas including common washrooms. -...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...