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Specialist (Sme). Local Malaysian with Japanese
4 days ago
**Role**:Any Other
**Timings**:Shifting Schedule (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:Any Other
Key Skills: Analytical Customer Service Interpersonal Project management Client Relationship good communication skills
- Brief description:
- Daily monitoring of the assigned tasks and milestones
- Manage volumes of projects and data in varying stages of progression.
- Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
- Interacting and following up with stakeholders to resolve issues.
- Complying with customer contract requirements.
Experience required:
- Any bachelor’s degree and postgraduate from a recognized institution.
- 3-5 years’ experience in a similar role in a BPO environment.
- Proficient in MS Tools and systems
- Hands-on experience in working on PMO related activities
- Strong understanding of Spend management, Software Buying processes.
- Good knowledge on MS products
Skill sets:
- Good understanding of Project Management Operations and Sales support process.
- Good written & oral communication skills.
- Strong Analytical & interpersonal skills.
- Strong troubleshooting and diagnosis skills
- Experience in creating knowledge base would be an advantage.
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