Tour Operations Coordinator
2 weeks ago
**Role Description**
This is a full-time on-site role as a Tour Operations Coordinator at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia. The Tour Operations Coordinator will be involved in handing in tour arrangement matters.
**Responsibility**
- To deal with the overseas DMC, Accommodation or cruise line principle;
- To assist in making booking in cruise line booking engine; OR
- To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR
- To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus)
- To compile and maintain records of business transactions to ensure all documentations are properly filed;
- Recording orders for all related tour services;
- To provide full support for tour packages sales and departures;
- To educate customers and partners on products, destination knowledge, and provide all relevant customer support;
- To participate in all field work, including Airport duties and travel fairs
**Requirements**:
- Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia (Optional)
- Outspoken & soft spoken person
- Good follow up skill and highly attentive to enquiry
- Comfortable working with computer and mobile phone in long hour
- Basic computer skill (Outlook, excel, Words and PowerPoint)
- Willing to travel when necessary (company will provide allowance if necessary)
- Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career
- Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position
**Benefits**
- EPF
- Medical Claim
- Insurance
- Annual Company Bonus (annually)
- Company Trip
- Chance to travel overseas
- Accessible with public transport
- Additional allowance for weekend duty
**Open for Malaysians Only**
Pay: RM2,500.00 - RM3,200.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
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