Core Ims-level-2 Sme

2 weeks ago


Bandar Sunway, Malaysia Ericsson Full time

**About this opportunity**:
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations.

This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

**What you will do**:

- Help with Assurance support activities
- Handle incident management
- Assist with Problem management
- Perform system administration
- Work with Billing operations

**You will bring**:

- Bachelor level, in engineering (IT, Telecom) or 3-5 years’ experience of deploy system test and lead testing team.
- Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment’s
- Solid experience in Core IMS

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be

challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We are proud to announce at Ericsson **MALAYSIA**, our employees have once again voted us as a Great Place to Work® and we have been officially Certified in** 2021**. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”


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