Customer Support

2 weeks ago


Cyberjaya, Malaysia Infosight consulting Full time

Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.
- Follows all policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training.
- Maintains confidentiality as policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax machines.
- All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback.

**Knowledge, Skills and Abilities**
- Fluency in Mandarin/Cantonese & English
- Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
- Skilled at keeping supervisors informed of problems or issues
- Exceptional commitment to confidentiality
- Skilled in establishing and maintaining effective work relationships
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.

Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Application Question(s):

- Please state your expected salary
- Please state your notice period

**Experience**:

- Customer support: 4 years (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)


  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Abhidi Solution Full time

    Associate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonesespeaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...

  • Customer Support

    5 days ago


    Cyberjaya, Malaysia Infosight Consuting Full time

    Designation Associate - Customer Support for Interpretation & Translation Support Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work...

  • Customer Support

    5 days ago


    Cyberjaya, Malaysia INFOSIGHT Solutions Full time

    Designation **Associate - Customer Support for Interpretation & Translation Support** Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work is...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Infosight Consuting Full time

    Designation Associate - Customer Support for Interpretation & Translation SupportExperience in years 0 to 5 yearsRelevant Experience 0 to 5 yearsQualification High School Graduate, Diploma, Bachelor or comparable IT professional experienceJob Summary/OverviewThis position performs skilled consecutive, first-person interpretation. Work isperformed and...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia INFOSIGHT Solutions Full time

    DesignationAssociate - Customer Support for Interpretation & Translation SupportExperience in years0 to 5 yearsRelevant Experience0 to 5 yearsQualificationHigh School Graduate, Diploma, Bachelor or comparable IT professional experienceJob Summary/ OverviewThis position performs skilled consecutive, first-person interpretation. Work is performed and reviewed...


  • Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Problem Solving: Resolving customer issues, complaints, and escalations effectively while maintaining a high level of customer satisfaction.- Language Proficiency: Fluent in Mandarin or Cantonese, with the ability to communicate clearly and effectively in both written and verbal forms.- Documentation: Accurately documenting customer interactions, including...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Trinity workforce Solution Full time

    Customer Support - Language Interpreter (Mandarin/Cantonese Speaker)(Night Shift)Salary: RM4000 - RM5000working hours: 9PM - 6AM / 10PM - 7AM**Job responsibilities: - * Provides meaningformeaning interpreting. Follows interpreter protocols as per training, policies, and procedures. Follows all policies and procedures related to information confidentiality...


  • Cyberjaya, Malaysia Abhidi Solution Full time

    **Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...


  • Cyberjaya, Selangor, Malaysia MSC Trustgate Sdn Bhd Full time

    Responsibilities: To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries aboutproducts and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the Manager in...


  • Cyberjaya, Selangor, Malaysia Abhidi Solution Full time

    Associate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonesespeaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...


  • Cyberjaya, Malaysia JP CALIBER SDN BHD Full time

    **Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...


  • Cyberjaya, Selangor, Malaysia Abhidi Solution Full time

    Associate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has acrucial role in bridging the language gap between the company and its Mandarin orCantonese-speaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...


  • Cyberjaya, Malaysia Infosight Consulting Service Full time

    JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...


  • Cyberjaya, Malaysia Deriv.com Full time

    **Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...


  • Cyberjaya, Selangor, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    Customer Operations SupportOil & Gas Industry [SHELL]1-Year ContractCyberjaya, SelangorRequired Language: IndonesiaMonday to Friday | 8:00 AM to 5:00 PM / 9.00 AM to 6.00 AMSalary Range: Depends on the experience (RM RM 2700)Job Profile Summary B2B/B2C Commercial Operations supports our frontline teams and customers, focusing on customer service and ensuring...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time

    WE ARE HIRINGTitle: CUSTOMER SUPPORT - MANDARIN &ENGLISHGOOD SALARY PACKAGE:RM4,000 - RM6,000JOB REQUIREMENTS*Job Type: 1 year contract*Experience range: 0-5 years Fresh graduates are encouraged to apply Open for SPM/Diploma holders Shifts : Permanent night shift Work location: Cyberjaya Language proficiency: Mandarin & Good English (B2/C1)Tests to be taken...

  • Customer Service

    2 months ago


    Cyberjaya, Malaysia MSC Trustgate.com Sdn Bhd Full time

    **Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

  • Customer Support

    6 days ago


    Cyberjaya, Selangor, Malaysia Abhidi solution SDN BHD Full time

    Language ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType of Role Translation SupportWork Location Cyberjaya (Work From Office)Key Responsibilities and Accountabilities Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...

  • Customer Support

    3 weeks ago


    Cyberjaya, Malaysia Abhidi Solution Full time

    **Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...