Night Manager

4 days ago

Penang, Malaysia Shangri-La Hotels Full time

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

Service Manager - Night Manager

We are looking for Service Manager - Night Manager

As a Service Manager - Night Manager, we rely on you to

Run the night reports and ensure all reports are properly closed, prepared for next day operations.
Respond to emergency according to standard operating procedures and ensure the safety of guests and colleagues.
Be pro-active and quick to access situation to make decisive decision.

**We are looking for someone who**:
Preferably comes from a hotel management-related education background

Has experience in the same capacity, preferably in a luxury hotel

Is a friendly, helpful and trustworthy leader

Fully understands room operations

Communicates and writes with fluency in English (as well as local language)

Has strong interpersonal skills and enjoys coming up with best fit solutions

Must be detail-focused and guest-oriented

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