Care Coordinator

2 weeks ago


Malaysia The Salvation Army Malaysia Full time

Social Services

Full Time

Executive

Lower secondary education

Malaysia |
Closing On 05 Jun 2024

Onsite

**About Us**:
The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.

Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet a wide range of needs in our community. We provide residential homes for children and the elderly, hostels, family support services, daycares, tuition centres, a refugee help centre and emergency relief services in times of crisis.

As a Care Coordinator, you'll play a crucial role in assisting the Superintendent with the day-to-day operations of our residential home. You'll be a beacon of hope and support for our residents, ensuring that their physical, educational, social, emotional, and spiritual needs are met with compassion and professionalism.

Key Responsibilities:
**Assessment and Referrals**
- Evaluate new referrals, potentially conducting home visits for assessment purposes.
- Recommend admissions and discharges to the Superintendent, ensuring compliance with organizational and regulatory policies.

**Case Management**
- Engage in individual case work, providing counselling, family, and group support as needed.
- Collaborate closely with staff and residents to identify needs and propose intervention strategies.

**Review and Reporting**
- Conduct semi-annual evaluations of residents' progress and present findings and recommendations during the meetings.
- Prepare and maintain accurate documentation, including meeting minutes and resident files, in accordance with organizational standards.

**Education Support**
- Coordinate educational activities, including study and recreational time, for residents.
- Liaise with schools and external agencies to address educational needs and facilitate tuition programs.
- Provide regular progress reports on each child's educational journey and offer guidance and counselling as needed.

**Collaboration and Advocacy**
- Network with welfare agencies and government bodies to support the holistic development of every resident.
- Mentor social work students and provide feedback to uphold best practices in residential and community service programs.
- Represent The Salvation Army at donation drives, sponsored events, and seminars as required.

**Qualifications**:

- Minimum Diploma in Social Science, Psychology, or equivalent qualification.
- Previous experience in a similar role or relevant field is preferred.
- Proficiency in both English and Malay languages.
- Possession of a D class driving license.
- Proficiency in driving a manual van is an added advantage.

**Skills**:
driving

Social Work

**Other Information**:
**Other Competencies**
- Strong interpersonal skills and the ability to build rapport with residents.
- Excellent organizational skills and attention to detail.
- Ability to work effectively in a team environment and adapt to changing priorities.
- Commitment to upholding ethical standards and maintaining confidentiality.

**Duty Hours**
- 45 hours per week with 1 Day Off
- Flexibility in work arrangement is expected



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