Operations Manager

4 months ago


Shah Alam, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

**Company Overview**

The company started as a roadside dessert stall in Penang in the year 1936 and has now grown to own more than 20 retail outlets all over Malaysia.

**Responsibilities**:

- Develop and maintain F&B outlet business continuity strategies, policies, and guidelines
- Monitor and establish a financial budget and plans
- Develop outlet managers and high potential employees through organizational talent capability review
- Drive service quality and customer satisfaction
- Establish and maintain strategic business partner relationships in food and beverage industry
- Lead outlet managers to develop organizational and governance strategies
- Review the product range to ensure that all key quality standards are maintained
- Collate and disseminate food safety alerts when appropriate and be responsible for ensuring departmental compliance with the group health and safety policy
- Oversee revenue and expenditure management
- Oversee and manage the F&B outlets’ Profit and Loss by meeting monthly sales target
- Perform any tasks as assigned

**Requirements**:

- Minimum 5 years or more experience in operation managerial role in Food and Beverage industry
- Prior working experience in outlets management
- Possess own transport
- Excellent interpersonal, leadership and conflict resolution skills
- Languages: English, Bahasa Malaysia, Chinese (added advantage)
- Willing to work in Seksyen U8, Shah Alam, Selangor
- Working Hours: Monday - Friday, 9.00am to 6.00pm

Pay: RM8,000.00 - RM10,000.00 per month


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