IT Operation Manager

4 weeks ago


Shah Alam, Malaysia Eskayvie Malaysia Full time

**Roles & Responsibilities**:
3. Develop and implement policies, procedures and processes to improve IT operations and increase efficiency and productivity while complying with industry standards and company regulations.

4. Maintain a solid understanding of the organization's business needs and work closely with other departments to align IT initiatives with organizational goals and objectives. Alongside these collaborative efforts, the IT Operations Manager will diligently monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), proactively identifying areas for improvement and swiftly addressing any deviations to uphold our commitment to excellence and client satisfaction.

5. Keeping up to date with industry trends and the latest developments in IT operations management.
- Collaborate with development resources to ensure compliance with functional designs.
- Assist in incident management and change request processes.

10. Manage all help desk-related incidents and reports, including providing direct guidance to customers via helpdesk

**Requirements**:
1. BSc/BA in Computer Science, IT or relevant fields in IT Operations

2. Proven experience as IT Operations Manager, preferably minimum of 3-5 years.

3. Experience in system development coding & project delivery.

5. Experience in managing direct reports would be an added advantage.

7. Strong problem-solving & critical thinking skills, attention to detail, and the ability to work under pressure.

8. Excellent verbal & written skills both in Bahasa Melayu & English.

9. Familiarity with network management software, and other relevant software tools is essential.

**Salary**: From RM4,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (required)

License/Certification:

- D Class driving license (required)



  • Shah Alam, Malaysia IT Business Solutions Sdn Bhd Full time

    Experience: 1+ years Mandatory Requirements: Software Coding and support - Strong knowledge in Telco product management and life cycle(configuration, production activity, etc) related to relevant fields - Understand and comply with the company Standard Operating Procedures & Policies - Good communication, presentation and report writing skills - Project...

  • Operation Manager

    4 weeks ago


    Shah Alam, Malaysia ZUS Coffee Full time

    **Overview** As the Operation Manager, you will be responsible for overseeing the daily business operations. You will work closely with cross-functional teams to ensure that all processes are running smoothly and efficiently in delivering first-class customer experience as a whole. Your primary goal is to ensure that our business is operating at peak...

  • Manager, Operations

    4 weeks ago


    Shah Alam, Malaysia Ninja Van Full time

    **Responsibilities**: - First Mile Operations - Manage and streamline the pickups of parcels from various shippers. - Ensure timely pickup and coordination with Sales, KAM and CSM teams. - Develop and implement strategies to enhance first-mile efficiency and shippers satisfaction. - Sortation - Oversee the operations of sortation centers, ensuring accurate...


  • Shah Alam, Malaysia IT Consulting Company Full time

    **Overarching purpose**: Partnering the Business, to provide financial insight for the management, to ultimately ensure financial data is available any time anywhere, in order to drive sound decision-making. **Key tasks**: - Develop good understanding of sales business model and end-to-end financial processes and implications. - Support creation of monthly...

  • Operations Manager

    4 weeks ago


    Shah Alam, Malaysia Recruit Express Full time

    Specific Responsibilities: 1. Provide leadership, expertise and direction in medical, assistance and concierge case management to the operations team. You are required to be one call as second respondent in the event the leaders are not reachable with the exception of when you are on medical or annual leave. 2. Maintain and continually improving the quality...

  • Operations Manager

    3 weeks ago


    Shah Alam, Malaysia GLENMARIE HOTEL & GOLF RESORT Full time

    **DUTIES**: - Fully responsible for all aspects of all departments. - Support and work with all Head of Departments in all aspects of running the Hotel. - Ensure the premises are in operative condition as per the category of the unit receive & serve the guests. - Conduct regular operations team meetings with the HOD daily / Weekly to discuss routine...

  • Operations Manager

    4 weeks ago


    Shah Alam, Malaysia Oceaneering Full time

    Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore...

  • Operations Manager

    7 hours ago


    Shah Alam, Malaysia Oceaneering Full time

    Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore...

  • Operations Manager

    13 hours ago


    Shah Alam, Selangor, Malaysia HYGR Sdn Bhd Full time

    **Job Overview:**The Operations Manager/Supervisor at HYGR Sdn Bhd plays a pivotal role in ensuring seamless support across various operational areas. This position is responsible for coordinating with internal and external partners, including liaising with Watson, managing 3PL fulfillment, and overseeing warehouse & logistics functions.This role involves...

  • Operations Manager

    2 weeks ago


    Shah Alam, Selangor, Malaysia Askheadhunter Full time

    We're looking for a skilled Operations Manager to join our team at Askheadhunter. In this role, you will be responsible for assisting the Production Manager in monitoring and controlling the overall production performance and operating budget.ResponsibilitiesAssist in preparing daily and weekly production reports, including input, output, and production...

  • Operations Manager

    4 weeks ago


    Shah Alam, Malaysia Sperton Malaysia Full time

    **Responsibilities Operations**: - Lead and manage the entire land transportation which comprises of Car Carriers. - Plan, organize and manage job scopes of subordinates to ensure that the tasks are accomplished in a manner consistent with organizational requirements. - Sets performance metrics/KPIs for staff within the Transport Division. Performance...


  • Shah Alam, Selangor, Malaysia Bell Ward Malaysia Full time

    Job DescriptionWe are seeking an experienced IT Operations Manager to join our team at Bell Ward Malaysia.About the RoleThis is a contract position with a 2-year tenure, requiring strong leadership skills and experience in managing enterprise applications like SAP ECC, Payroll2U, Contract Management System, and other critical business systems.Main...

  • Operation Manager

    4 days ago


    Shah Alam, Malaysia Agensi Pekerjaan EPS Consultants Sdn Bhd Full time

    **Ops Manager** About 23 people will be reporting including roll shop department, Engineers and Etc. Salary up to RM15,000. Permanent role MNC Company - Over 50 years in Malaysia **_Requirement: _** - To be responsible for the full spectrum of production functions, including productivity, quality performance, Maintenance materials and job planning,...

  • IT Operations Manager

    45 minutes ago


    Shah Alam, Selangor, Malaysia BIG PHARMACY HOLDINGS SDN BHD Full time

    As BIG Pharmacy Holdings Sdn Bhd continues to expand its pharmacy chain across Malaysia, we are seeking a skilled IT Operations Manager to join our team. The ideal candidate will have a strong background in IT and experience with implementing and configuring Warehouse Management System (WMS) solutions.Key Responsibilities:Lead the implementation of WMS...

  • Operation Manager

    4 weeks ago


    Shah Alam, Malaysia Talent Houz Consulting & Services Full time

    Position: Operation Manager Industry: Pavement Materials Supplier Location: Klang, Selangor **Salary**: RM7,OOO - RM10,000 **Responsibilities**: - Establish and maintain a comprehensive financial system in line with the headquarters' accounting, auditing, and internal control requirements. - Monitor and work well with subordinates in preparing yearly...

  • Operation Manager

    7 hours ago


    Shah Alam, Malaysia Talent Houz Consulting & Services Full time

    Position: Operation Manager Industry: Pavement Materials Supplier Location: Klang, Selangor **Salary**: RM7,OOO - RM10,000 **Responsibilities**: - Establish and maintain a comprehensive financial system in line with the headquarters' accounting, auditing, and internal control requirements. - Monitor and work well with subordinates in preparing yearly...


  • Shah Alam, Malaysia IT Consulting Company Full time

    **Key tasks**: - To strategize and assist in hiring of niche & critical positions. - The incumbent also will act as a lead point of contact between recruiters and business. - To ensure the manpower & resourcing matters is executed on time and accurately in accordance with strict deadlines and to manage all associated day to day activities. - Performs...


  • Shah Alam, Malaysia HYGR SDN BHD Full time

    **About Us**: HYGR is an exciting Malaysian online business that specializes in selling natural lip balms and deodorants packaged sustainably. We are a dynamic and ambitious startup with a strong commitment to sustainability and promoting natural products. Our goal is to become one of the leading sustainable and natural Malaysian brands in the market....


  • Shah Alam, Selangor, Malaysia Valmatic Engineering Full time

    Job DescriptionWe are seeking a highly skilled Warehouse Operations Manager to join our team at Valmatic Engineering. The successful candidate will be responsible for overseeing all aspects of warehouse operations, including inventory management, order fulfillment, and stock optimization.The ideal candidate will have a strong background in logistics and...

  • Area Manager

    6 days ago


    Shah Alam, Malaysia PUSAT BORONG MATAHARI (SHAH ALAM) SDN BHD Full time

    **JOB DESCRIPTION** **Position : Operation Area Manager** **Department : Operation** **Reporting Line : Operation General Manager** An Operation Area Manager is in charge of the operational and financial aspects of all branches in order to accomplish the company's performance, profit, and business growth objectives. Their responsibilities include...