Customer Experience
6 days ago
1 Year(s) of Experience
- Open for Fresh Graduates
- Diploma/Certificate
- Communication & Broadcasting
- Malaysian only
- Face to Face / Video Call
**JOB REQUIREMENT/ RESPONSIBILITY**:
- Drive great customer experience by driving awareness and understanding of myTukar’s products and services.
- Managing leads from myTukar’s online channel to provide an end-to-end service to provide a good customer journey when using myTukar’s services.
- Managing inbound and outbound calls and correspondences for sales and services.
- Provide accurate and complete information to customers on our products and services.
- Achieve weekly to monthly call targets.
- Keep team lead informed by submitting activity and result reports, such as daily call reports and weekly work plans.
- Assisting in resolving customer complaints by call and working with internal departments for follow ups.
-
Customer Experience Coordinator
4 days ago
Shah Alam, Selangor, Malaysia Max World Manufacturing Sdn Bhd Full timeThis position involves working closely with customers to provide personalized support and ensure they have an exceptional experience.Key ResponsibilitiesDeliver exceptional customer service by providing knowledgeable and friendly sales support.Collaborate with the sales team to identify new business opportunities and drive sales growth.Assist customers in...
-
Customer Experience Specialist
3 days ago
Shah Alam, Selangor, Malaysia Tech Harvest Capital Full timeAbout the RoleThe successful candidate will have previous experience in retail sales or customer service, with excellent interpersonal and communication skills. They will be able to multitask, prioritize tasks, and maintain a high level of accuracy when handling transactions.Key responsibilities will include greeting customers, processing sales transactions,...
-
Customer Experience Representative
2 days ago
Shah Alam, Selangor, Malaysia Dasher Malaysia Full timeAbout the RoleThis position is ideal for individuals who are passionate about providing top-notch customer service and have excellent communication skills.Key Responsibilities:Provide after-sales service to customers through live chat, ensuring a high level of satisfaction.Oversee the entire product shipment process, including inspection, repair, and...
-
Customer Experience Director
5 days ago
Shah Alam, Selangor, Malaysia Jungheinrich Malaysia Full timeJungheinrich Malaysia is seeking a talented Service Manager to lead its team of skilled technicians and engineers.In this challenging role, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Lead and manage a team of Service Engineers and...
-
Customer Experience Director
1 day ago
Shah Alam, Selangor, Malaysia Iron Mountain Full timeOur CultureWe are a company that values innovation, collaboration, and customer-centricity. Our Solution Development Managers work closely with IRM sales teams to drive digital sales for our customers, acting as subject matter experts for digital within the customer organization. Key responsibilities include internal teaming with sales teams, proactive...
-
Customer Experience Coordinator
3 days ago
Shah Alam, Selangor, Malaysia Eastway Engineering Sdn Bhd Full timeElevate your career with Eastway Engineering Sdn Bhd as we seek a motivated In-House Sales Support Executive to join our team.Key ResponsibilitiesThis role offers a dynamic mix of customer interaction and behind-the-scenes coordination. The successful candidate will:Conduct business acquisition by contacting customers, visiting sites, preparing quotations,...
-
Customer Experience Associate
3 days ago
Shah Alam, Selangor, Malaysia HLA Full timeAbout the Job:We are seeking a talented and enthusiastic Apparel Retail Specialist to join our team at HLA. As an Apparel Retail Specialist, you will be responsible for managing store operations, providing exceptional customer service, and driving sales growth through effective product knowledge and sales techniques.Key Responsibilities:Ensure that all...
-
Customer Experience Specialist
2 weeks ago
Shah Alam, Malaysia Daythree Business Services Sdn Bhd Full time**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...
-
Customer Experience Specialist
2 weeks ago
Shah Alam, Malaysia Daythree Business Services Sdn Bhd Full time**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...
-
Sales and Customer Experience Team Member
3 days ago
Shah Alam, Selangor, Malaysia HLA Full timeHLA is seeking a highly skilled Store Operations Specialist to join our team. In this role, you will be responsible for maintaining the overall appearance and functionality of our stores, including inventory management and visual merchandising.Responsibilities:Maintain a well-organized and visually appealing store environment that meets brand...
-
Customer Experience
2 weeks ago
Setia Alam, Malaysia NKMH MEDIA SDN BHD Full timeManage sales lead brought by collaborations (e.g. SME Corp, SKM, etc.) - Prepare, present and discuss media plan to client - Prepare quotations and secure client agreement/signature - Ensure client payment according to terms of payment agreed - Work with NKMH Media project implementer to execute the campaign - Oversee completion of campaign - Maintain...
-
Customer Service
2 days ago
Shah Alam, Malaysia NIHON Full timeResponsible for providing knowledgeable courteous and professional service and assistance to customers across our online platform - Manages difficult customer situations responding promptly to the needs of the customer resolving issues in the most cost effective manner while maximizing customer satisfaction. - Escalates unresolved customer issues to...
-
Customer Advocate
7 days ago
Shah Alam, Selangor, Malaysia Praveen Chandak & Associates Full timeAbout the JobAs a Customer Advocate, you will play a critical role in resolving customer complaints and disputes. You will be responsible for communicating with customers, understanding their concerns, and finding solutions to their problems.About UsPraveen Chandak & Associates is a reputable law firm dedicated to providing exceptional legal services to our...
-
Customer Service
5 days ago
Shah Alam, Malaysia Global Coffee Resources Sdn Bhd Full time**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...
-
Customer Service
4 days ago
Shah Alam, Malaysia Ctymary Resources Sdn Bhd Full time**Responsibilities**: - Job description - **Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential - Good communication and interpersonal skills. - Knowledge in handling basic...
-
Customer Services
6 days ago
Shah Alam, Malaysia Global Coffee Resources Sdn Bhd Full time**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...
-
Customer Development
2 weeks ago
Shah Alam, Malaysia Good Morning Global Full timeKey Responsibilities: Relationship Management: - Build and maintain strong relationships with key clients by understanding their business objectives, challenges, and priorities. - Act as the main point of contact for key accounts, addressing inquiries, resolving issues, and ensuring prompt and effective communication. - Collaborate with internal teams,...
-
Purchasing Officer
3 weeks ago
Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full time(1) Source, requisite & expedite required item once approve (2) To maintain approve vendor list (3) To maintain record on material order/Stock & usage (4) Monitor of vendor quality & delivery status (5) To prepare monthly customs report (6) Lies with customs officer for the declaration of cargo & disposal/ wastage & renewal license of LMW (7) To ensure...
-
Customer Service
4 weeks ago
Shah Alam, Malaysia WAH KONG CORPORATION SDN BHD Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times. - To deliver excellent CS and manage the needs of our customer (through shopee communication channel and other platform : Live chat) - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping...
-
Customer Service Executive
2 days ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...