Broking Support Officer

3 weeks ago


Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

**The Opportunity**

Our growing partner, a Retail Insurance Broker in Gold Coast, Australia, is seeking for a Broking Support Officer (Insurance) to join their team in Manila, Philippines.

The Broking Support Officer will manage a diverse range of responsibilities supporting an Australian Insurance Broking team to service their clients and general business needs.

**Key Responsibilities**
- Processing of manual Invoices and Schedules.
- Arranging Certificates of Currency for all classes of Insurance.
- Preparation of Renewal Reviews for Brokers and requesting renewal documentation from Insurers / clients.
- Assisting the onshore team with their claims management, which includes placing / following up claims with insurers, liaising with clients / the broking team as required and obtaining Claims Histories from Insurers.
- Management of Client Debtors.
- Follow up of outstanding client documentation.
- Uploading of documentation to Internal and External Systems including Filing.
- Take initiative to highlighting process improvements - maintain and update broking processes and procedures.
- Stay up to date on the Australian Insurance industry and market.

**Skills, Experience & Qualifications**
- Bachelor’s Degree in Business Administration/Commerce/Accounting/Finance or equivalent.
- Must have recent insurance experience, preferably Australian Insurance. Having Australian Insurance Broker experience would be advantageous.
- Must have strong administration skills and experience, preferably in the financial or insurance sector.
- Good written and verbal English Language communication skills.
- Excellent time management skills and interpersonal skills.
- Ability to work confidently on your own and within a team.
- Experience working with offshoring / outsourcing firms would be a good advantage.

**ASW Offers**
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.

LI-DC1


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