【日本語のお仕事 in Penang】customer

4 weeks ago


Kuala Lumpur, Malaysia Language Talent Solutions Full time

**日本語を使ったお仕事をしてみませんか?**

**Responsibilities**:

- Assist customers in placing online orders with the client.
- Process payments and handle confidential client information accurately, ensuring the security of the customer’s personal and financial data.
- Proactively support customers to minimize risks to the client’s brand and customer loyalty.
- Identify and escalate priority issues through the appropriate channels when necessary.
- Collaborate effectively with team members to find better ways of working and promote a culture of continuous improvement in customer support.
- Enhance the quality of service by sharing suggestions and recommendations.
- Keep job knowledge and skills current by attending training and engaging in continuous learning.
- Meet all key performance indicators set by the company and client.
- Follow the policies and procedures established by the company and client.

**Requirements**:

- Experience in Japanese customer support
- JLPT N1 (or N2)
- good communication skill with Japanese customers

**Benefit**:

- Annual Leave
- Medical Leave
- Health insurance

**Location**:
Penang

**Work hour**:
Mon-Sun, 7:00am-8:00pm ( Rotational shift)

**その他**:
ご応募お待ちしております!

Pay: Up to RM9,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Opportunities for promotion

Schedule:

- Day shift

**Language**:

- Japanese (required)



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