Finance Team Leader

6 months ago


Bayan Lepas, Malaysia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

PRIMARY DUTIES & RESPONSIBILITIES

Delivering a professional and consistent service to stakeholders in resolving inquiries related to Finance functions and enhance the effectiveness of the team.
- Assist in creating and implementing relevant financial policies, procedures, and controls to ensure compliance and efficiency.
- Consistently meets customer service standards by addressing inquiries and concerns effectively.
- Troubleshoot and resolve non-routine or complex issues and escalations efficiently.
- Engage with team members to fulfil team requirements by fostering collaboration and effective communication.
- Prepare daily KPI reports, monitor team backlog, prepare monthly headcount reports, and ensure processes align with Standard Operating Procedures (SOPs).

SKILLS ESSENTIAL TO THE JOB
- Familiar with SAP ECC as well as Freight Forwarding operations.
- Strong organizational and planning skills
- Strong focus on customer satisfaction and teamwork, coupled with the ability to work independently under pressure with mínimal supervision.
- Possesses analytical skills with attention to detail, along with the capacity for motivation, team building, and influence in a fast-paced environment.
- Previous International logistics experience a benefit

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.


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