Food and Beverage Room Service Supervisor
5 months ago
The Food and Beverage Room Service Supervisor is responsible for overseeing the efficient and seamless operation of the room service department within a hotel, resort, or hospitality establishment. This role requires strong leadership, organization, and communication skills to ensure the delivery of exceptional service to guests and to maintain high standards of quality and presentation.
Job Description:
- Supervise, train, and motivate a team of room service staff, including servers, runners, and order takers. Monitor staff performance, provide feedback, and conduct regular evaluations to maintain a high level of service.
- Oversee the accurate and timely processing of guest orders, both in-room dining and take-out orders. Ensure that the ordering process is smooth and that guests receive their desired meals promptly.
- Maintain strict quality control standards to guarantee that food and beverages are prepared, plated, and presented according to the hotel's guidelines. Ensure that all dishes are served at the appropriate temperature and in a visually appealing manner.
- Interact with guests to take orders, address any concerns or special requests, and ensure a positive dining experience. Handle guest feedback and resolve any issues that arise promptly and professionally.
- Collaborate with the kitchen and procurement team to ensure an adequate supply of food, beverages, and other related items. Monitor inventory levels and place orders as needed to avoid shortages.
- Ensure compliance with health and safety regulations, including proper food handling, storage, and sanitation procedures. Conduct regular inspections to maintain a clean and safe working environment.
- Organise training sessions for staff to enhance their skills, product knowledge, and service etiquette. Foster a culture of continuous learning and improvement within the room service department.
- Work closely with other departments, such as the kitchen, front office, and housekeeping, to ensure smooth coordination of operations, particularly during peak hours and busy periods.
- Maintain accurate records of orders, inventory, and guest feedback. Prepare regular reports for management to assess performance and identify areas for improvement.
-
Supervisor - Room Service, Park Hyatt Kuala Lumpur
3 months ago
Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full timeSummary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Supervisor - Room Service is responsible for assisting in the efficient and high-quality delivery of food and beverage services to guest rooms, in...
-
Assistant Food
6 months ago
Kuala Lumpur, Malaysia Mercure Kuala Lumpur Shaw Parade Full time**Job Description**: Food & Beverage supervisor is responsible to supervise and coordinate the overall operation in Food & Beverage Department. He is also responsible to instruct and cooperate with other departments in ensuring the operation in Food & Beverage department run smoothly.
-
Food and Beverage Supervisor
5 months ago
Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time**Responsibilities**: - To assist the Manager / Asst. Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized by the Club. - To ensure sufficient stocks for daily use at outlets. - To prepare duty roster and staff roster for meal breaks. - To check on staff attendance. - To ensure the standards of...
-
Food and Beverage Supervisor
5 months ago
Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time**Responsibilities**: - To assist the Manager / Asst. Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized by the Club. - To ensure sufficient stocks for daily use at outlets. - To prepare duty roster and staff roster for meal breaks. - To ensure the standards of service are delivered. - To assist in...
-
Food & Beverage Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24054146 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage...
-
Assistant Dir of Food
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23207473 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Provides...
-
Director of Food
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23204195 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...
-
Beverage & Food Captain - In-room Dining
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24026316 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Communicate service needs to chefs and stewards throughout functions....
-
Mgr-food & Beverage I
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24074073 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and...
-
Supervisor-food & Beverage
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24062608 **Job Category** Food and Beverage & Culinary **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum...
-
Beverage & Food Captain - In-room Dining
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24066091 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Communicate service needs to chefs and stewards throughout functions....
-
Assistant Director of Food
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24072553 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s food and...
-
Divisional Trainer
5 months ago
Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full timeSummary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Divisional Trainer - Food & Beverage will work closely with the Food & Beverage Division leadership team to identify training...
-
Food & Beverage Attendant (In Room Dining)
5 months ago
Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full timeAs the Food & Beverage Attendant, you will be responsible for performing the following tasks to the highest standards: - Maintain high customer service focus by approaching your job with the customers always in mind. - Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers...
-
Complex Director of Food
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Should have Asia/Malaysia experience.Marriott work experience essential **Job Number** 24064724 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule**...
-
Food & Beverage Supervisor
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23151755 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together...
-
Beverage & Food Operation Manager - Bars
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24066790 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...
-
Beverage Supervisor
7 months ago
Kuala Lumpur, Malaysia KUALA LUMPUR GOLF AND COUNTRY CLUB Full time**ROLES & RESPONSIBLE** - Oversee the service of all food & beverages within the hotel in absence of the F&B Manager. - Work Duty Manager shifts as and when required. - Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times. - Complete minor food preparation tasks as necessary to assist with...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24093732 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is...
-
Food and Beverage Supervisor
5 months ago
Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time**Responsibilities**: - To assist the Manager / Asst. Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized by the Club. - To ensure sufficient stocks for daily use at outlets. - To prepare duty roster and staff roster for meal breaks. - To ensure the standards of service are delivered. - To assist in...
