Assistant Director of Food

5 months ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 24072553

**Job Category** Food and Beverage & Culinary

**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

**CORE WORK ACTIVITIES**

**Developing and Executing Food and Beverage Strategy and Goals**
- Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
- Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
- Ensures integration of departmental goals in game plans.

**Leading Food and Beverage Teams**
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
- Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
- Provides feedback to employees based on observation of service behaviors.
- Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
- Communicates critical information gained from pre
- and post-convention meetings to areas of responsibility.
- Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
- Order and purchase equipment and supplies.

**Maximizing Food and Beverage Revenue**
- Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
- Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
- Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

**Ensuring Exceptional Customer Service**
- Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Strives to improve service performance.

**Managing and Conducting Human Resource Activities**
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Communicates and executes departmental and property emergency procedures.
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Establishes guidelines so employees understand expectations and parameters.
- Ensures employees receive on-going training to understand guest expectations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on an



  • Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...


  • Kuala Lumpur, Malaysia Traders Hotel Kuala Lumpur Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...


  • Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...


  • Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Director of Food & Beverage is responsible to function as the Assistant Business Manager and Assistant Marketing Specialist for the Food...

  • Food Service Executive

    5 months ago


    Kuala Lumpur, Malaysia KK Group of Companies Full time

    **JOB DESCRIPTION** Job Title : Food Service Executive Div / Dept : Food Service Location : HQ Reporting To : Head of Food Service **JOB SUMMARY** Assist Operations team including but not limited to preparation, training, ordering and sales analyst **RESPONSIBILITIES** - Working closely with Operations Team on new product launching - Forecast ordering...

  • Food Service Executive

    5 months ago


    Kuala Lumpur, Malaysia KK Group of Companies Full time

    **JOB DESCRIPTION** Job Title : Food Service Executive Div / Dept : Food Service Location : HQ Reporting To : Head of Food Service **JOB SUMMARY** Assist Operations team including but not limited to preparation, training, ordering and sales analyst **RESPONSIBILITIES** - Working closely with Operations Team on new product launching - Forecast ordering...

  • Director of Food

    5 months ago


    Kuala Lumpur, Malaysia Pan Pacific Hotels Group Full time

    **Malaysia*** **PARKROYAL COLLECTION Kuala Lumpur*** **Food & Beverage*** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose...


  • Kuala Lumpur, Malaysia Penny Essentials Sdn Bhd Full time

    **JOB DESCRIPTION** The Personal Assistant (PA) to Director plays a crucial role in supporting the director in her daily tasks and responsibilities. The Personal Assistant to the Director provides administrative and secretarial support to the director, helping her manage her schedule, communications, and various tasks to ensure efficient and smooth...

  • Assistant Dir of Food

    6 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23207473 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Provides...


  • Kuala Lumpur, Malaysia IFloss Dental Full time

    **PA to Director** The Personal Assistant to the Director plays a crucial role in providing comprehensive and high-level administrative support to ensure the Director's effectiveness and productivity. This position demands exceptional organizational skills, discretion, and the ability to anticipate and meet the Director's...


  • Kuala Lumpur, Malaysia Unique Travel & Convention Sdn. Bhd. Full time

    The Personal Assistant (PA) to a Director is responsible for providing comprehensive support to the Director, managing a wide range of administrative tasks, scheduling commitments, and personal duties as required. The PA acts as the first point of contact, managing communication and appointments with stakeholders, organizing meetings, and ensuring the...

  • Director of Food

    5 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23204195 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...


  • Kuala Lumpur, Malaysia Hilton Full time

    Assistant Director of Sales With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels...

  • Assistant Director

    5 months ago


    Kuala Lumpur, Malaysia POSH & CORE PROPERTY MANAGEMENT Full time

    Job Responsibilities - Provide support to General Manager requests as needed and assigned - Perform all tasks assigned by the General Manager - Provide support and encouragement to all team members - Attend staff meetings and provide feedback - Provide assistance with any special projects as needed - Communicates with community member regarding...


  • Kuala Lumpur, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

    _**Our Blend**_ The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey...


  • Kuala Lumpur, Malaysia Hyatt Centric City Centre Kuala Lumpur Full time

    Summary **Summary** The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighboring attractions...


  • Kuala Lumpur, Malaysia FURAMA HOTEL BUKIT BINTANG Full time

    **1.0** **Basic Function** Assist the Director of Sales in the operations of the Sales & Marketing Department. Supervise the Sales Managers and assist them in scheduling their sales activities, monitors their productivity, develops and maintains good relationships with clients to meet sales targets. **2.0** **Responsibility and Authority** 2.1 Assist the...


  • Kuala Lumpur, Malaysia Hyppies Full time

    One of the leading glass distribution companies is on the lookout for a Personal Assistant to support the Director and help to take the business to the next level! As the **Responsibilities**: - Provide secretarial support to the Director, while maintaining strict confidentiality and interacting professionally with all levels of employees and external...


  • Kuala Lumpur, Malaysia Laurel B Sdn Bhd Full time

    Manage the day-to-day office tasks of the Director - Maintain accurate calendars with an understanding of prioritizing important deliverables - Participate in highly confidential meetings and provide accurate records, transcribe and distribute minutes of meeting. - Draft high-level presentations, communications and documents using Word, Excel and...


  • Kuala Lumpur, Malaysia Accel Scaling Sdn Bhd Full time

    **Position Overview**: As a Personal Assistant to the Director, you will play a vital role in assisting the Director in personal matters. Your role will involve a diverse range of responsibilities, ensuring effective coordination and efficient execution of tasks. **Key Responsibilities**: - Administrative Support: Assist the Director with administrative...