![Kuala Lumpur Sports Medicine Centre](https://media.trabajo.org/img/noimg.jpg)
Front Office Supervisor
2 weeks ago
**Job Summary**
To manage and monitor all Front Office activities smoothly.
**Duties & Responsibilities**
**Front Office**
In undertaking your role, you will be reporting to Chief Operating Officer (COO), Chief Executive Officer (CEO) and all Company Directors.
You will be required to produce high standards of managing office activities which include but not limited to:
1.1 Attending to all incoming calls and correspondence appropriately and courteously.
1.2 Perform a variety of clerical duties involved in maintaining patient medical records to include scanning, filing, retrieving and distributing medical records, loose notes and reports and maintaining associated logs and records in accordance with established priorities and procedures in any section of the Front Office Administration.
1.3 To ensure patient medical records from wards, clinics and other designated areas are collected and delivered to the right work station.
1.4 During registration, examine patient medical folders for completeness and ensuring all required information is included; note any deficiencies and refer to appropriate area for follow-up.
1.5 Managing all matters related to Front Office Management for reporting purposes and this include ensuring that all charges are correctly enter into the PMO system and that there is no discrepancies in the physio stock or medication prescribed or sold daily.
1.6 Assist in arranging hospital admission for patients, which includes patients’ registration, insurance GL if any, billing, discharging, payment collection, bed-board coordination and etc.
1.7 Performing basic clerical and administrative duties.
1.8 Performing ad hoc duties as and when required including transferring patients to the respective department.
**Requirements**:
- Minimum Diploma/Degree in any discipline.
- At least 3 years Experience in the Hospital environment would be an added advantage.
- Preferably with experience handling GL for out-patient and in-patient.
- Strong Knowledge of Computers (Access, Word, Excel).
- Possess good interpersonal and able to communicate with all levels of people
- Proficient in both spoken and written ENGLISH
- Pleasant and friendly personality, good telephone etiquette, customer-oriented attributes, and high level of initiatives
- Able to work independently, resourceful, and results-oriented
- Applicants should be Malaysian citizens.
Pay: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Performance bonus
Application Question(s):
- Willing to work overtime, certain Sundays and Public Holiday when scheduled
**Experience**:
- Hospital Front Office: 3 years (required)
**Language**:
- Speak and Write Proper English (required)
Application Deadline: 06/30/2024
Expected Start Date: 07/15/2024
-
Front Office Supervisor
1 week ago
Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full timeJob Description: We are currently seeking an experienced and dynamic Front Office Supervisor to join our exceptional hotel team. As a Front Office Supervisor, you will play a key role in overseeing the front desk operations, ensuring exceptional guest service and efficient daily operations. This is an excellent opportunity for a motivated individual with a...
-
Front Office Supervisor
2 months ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time**Duties & Responsibilities**: - To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. - To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. - Ensure to read the communications logbook and acted going on and off duty....
-
Front Office Supervisor
5 hours ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time**Duties & Responsibilities**: - To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. - To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. - Ensure to read the communications logbook and acted going on and off duty....
-
Front Office Assistant
3 weeks ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full timeThis position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...
-
Front Office Supervisor
3 weeks ago
Kuala Lumpur, Malaysia STEG HOTEL, KL Full time1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...
-
Front Office Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full timeDuties & Responsibilities: To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. Ensure to read the communications logbook and acted going on and off duty. The logbook...
-
Front Office Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur Sports Medicine Centre Full timeJob SummaryTo manage and monitor all Front Office activities smoothly.Duties & ResponsibilitiesFront OfficeIn undertaking your role, you will be reporting to Chief Operating Officer (COO), Chief Executive Officer (CEO) and all Company Directors.You will be required to produce high standards of managing office activities which include but not limited to:1.1...
-
Front Office Assistant
2 months ago
Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeComplete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...
-
Internship Front Office
1 week ago
Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeComplete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...
-
Front Office Assistant
2 weeks ago
Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeComplete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...
-
Front Office Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia STEG HOTEL, KL Full time1. JOB SUMMARYPrimarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...
-
Front Office Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeComplete responsiveness to the desire of the hotel guests. To maintain a good working relationship with my own colleagues and all other departments. Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. Welcoming and receiving guest arrivals, registering and maintaining the...
-
Front Office Supervisor
3 weeks ago
Kuala Lumpur, Malaysia Tamu Hotel & Suites Kuala Lumpur Full time**Job description** - Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. - Show recognition to regular customers. - Review daily all arrivals and departures and paying special attention to VIPs - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of...
-
Front Office Assistant
2 months ago
Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeDuties and Responsibilities: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimized in accordance to the QSS - To maintain a good working relationship with own colleagues and all other departments. - Punctual, wearing the hotel uniform with...
-
Front Office Assistant
4 weeks ago
Kuala Lumpur, Malaysia Grand Continental Hotel Kuala Lumpur Full timeDuties and Responsibilities: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the QSS - To maintain a good working relationship with your own...
-
Front Desk Supervisor Assistant
6 days ago
Kuala Selangor, Selangor, Malaysia SNL Global Sdn Bhd Full timeLocation : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.Position Summary:The Front Desk Supervisor Assistant assists in overseeing the front desk operations and supporting the Front Desk Supervisor in managing staff, handling guest interactions, and ensuring operational efficiency. This role requires strong organizational skills, attention to detail, and...
-
Front Office Supervisor
1 week ago
Kuala Lumpur, Malaysia PRISMA TULIN SDN BHD Full timeTo complete all work assignments accurately and timely; and fulfil the AC Product Intent by taking individual action as necessary in the appropriate use of its operating system to resolve issues of product and service quality as these arise. To lead through personal example the consistent attainment of the AC Culture by all members of the Front Office...
-
Front Office Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Grand Continental Hotel Kuala Lumpur Full timeDuties and Responsibilities:Manages the guest experience by ensuring the followings are provided: Thoughtful and attentive service with relaxed efficiency Complete responsiveness to the desire of the hotel guests Quality service of the hospitality is optimised in accordance to the QSS To maintain a good working relationship with your own colleagues and all...
-
Front Office Manager
3 weeks ago
Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full timeTo achieve a maximum occupancy and average rate at all times. - To oversee day-to-day operations, ensuring a high standard of customer relations service within the front office. - Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets. - To coordinate closely on room availability with the sales dept. - Adhere to...
-
Front Office Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tamu Hotel & Suites Kuala Lumpur Full timeJob description Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. Show recognition to regular customers. Review daily all arrivals and departures and paying special attention to VIPs Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is...