Resort Room Division Manager

FRANKY Group of companies comprise with 5 core businesses which are mineral mining, constructions, property, material, & hospitality division. There are 2 properties under our hospitality portfolio - Mangala Resort & Spa and Rocana Hotel. Both properties are located in Pahang, Kuantan. We are seeking a Digital Public Relations Manager to nurture a strong...

FRANKY Group of companies comprise with 5 core businesses which are mineral mining, constructions, property, material, & hospitality division. There are 2 properties under our hospitality portfolio Mangala Resort & Spa and Rocana Hotel. Both properties are located in Pahang, Kuantan. We are seeking a Digital Public Relations Manager to nurture a strong...

Administration - Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. - Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. - Represents the Rooms function on the Resort's in the absence of the Director of Rooms Customer...

Duties and responsible 1. Work collaboratively with all departments to make sure the resort operations running smoothly 2. Maintaining the full knowledge of Resort administration and operations function including villa rates, Resort policies, VIP guests, events and etc. 3. Developing and implementing strategies that will ensure a good and memorable...

Customer Service Delivers the service sequence and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the Resort's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure...

Customer Service - Delivers the service sequence and provide exceptional guest service at all times. - Provides excellent service to internal customers as appropriate. - Be familiar with the Resort’s products and services and policies. - Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through...

Responsibilities: 1. Assisting Landscape Manager to develop and maintain a comprehensive landscape maintenance plan for the resort. 2. Lead the team including the foreign workers in the execution of daily tasks, including watering, mowing, trimming, pruning, planting, and fertilizing. 3. Assist in the design and implementation of new landscaping projects,...

Responsibilities: 1. Assisting Landscape Manager to develop and maintain a comprehensive landscape maintenance plan for the resort. 2. Lead the team including the foreign workers in the execution of daily tasks, including watering, mowing, trimming, pruning, planting, and fertilizing. 3. Assist in the design and implementation of new landscaping projects,...

**Overview**: **Key Responsibilities**: - Develop and implement sales strategies to achieve revenue targets for the resort. - Manage the sales team and provide guidance and leadership to ensure sales targets are met or exceeded. - Develop and maintain strong relationships with key clients, including travel agents, corporate clients, and event planners. -...

Responsibilities: 1. Assisting Landscape Manager to develop and maintain a comprehensive landscape maintenance plan for the resort. 2. Lead the team including the foreign workers in the execution of daily tasks, including watering, mowing, trimming, pruning, planting, and fertilizing. 3. Assist in the design and implementation of new landscaping projects,...

Responsibilities: 1. Develop a comprehensive and diverse range of recreational programs, including yoga classes, Tabata workouts, Zumba sessions, gym activities, and water sports. 2. Collaborate with the resort management team to align programs with guest demographics and preferences. 3. Stay updated on current fitness and wellness trends to introduce...

To assist the supervisor Housekeeper in planning, organizing the overall public area, guestrooms, laundry and linen room operations as well as maintaining established standards according to our hotel. Adena Beach Resort, a 3 star resort offering a 200m private stretch of beach, is in Berserah along the renowned Balok Beach which had been hailed as one of the...

To assist the supervisor Housekeeper in planning, organizing the overall public area, guestrooms, laundry and linen room operations as well as maintaining established standards according to our hotel.Adena Beach Resort, a 3 star resort offering a 200m private stretch of beach, is in Berserah along the renowned Balok Beach which had been hailed as one of the...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...

**HYATT REGENCY KUANTAN RESORT** - Sous Chef - Indian_ **Administration** - Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes. - Assists with the preparation of...

**HYATT REGENCY KUANTAN RESORT** - Sous Chef - Outlet_ **Administration** - Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes. - Assists with the preparation of...

1. Ensures professional sales calls using Mangala’s selling principles and Driving Customer Preferences philosophies. 2. Carefully plans sales calls into defined objectives. 3. Maintains a detailed knowledge of Resort facilities, features and services. 4. Conducts extensive competitor researches and maintains excellent product knowledge of the Resort. 5....

1. Ensures professional sales calls using Mangala's selling principles and Driving Customer Preferences philosophies. 2. Carefully plans sales calls into defined objectives. 3. Maintains a detailed knowledge of Resort facilities, features and services. 4. Conducts extensive competitor researches and maintains excellent product knowledge of the Resort. 5....

**HYATT REGENCY KUANTAN RESORT** - Spa Manager_ **Requirements**. - Good social and communication skill * Hands-on experience in massage techniques, slimming techniques, manicures, pedicures, waxing and face/body treatments * - Train employees on all service and maintenance procedures - Able to work on weekend and public holiday - Good command in English...