Training Associate

2 weeks ago

Subang Jaya, Malaysia Conduent Business Services Malaysia Full time

**Job Track Description**:

- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.

**Responsibility Statements**
- Communicates directly with clients and training participants on questions, revisions, issues, and classroom support.
- Identifies client and training participant issues and escalates appropriately.
- Schedules and plans classroom facilities in support of classroom delivery and other events.
- Reserves and books classrooms and manage printing and shipping of materials.
- Schedules catering and requests classroom (AV) and (IS) setup based on class delivery requirements.
- Assists clients with intake forms for logistics support and Learning Management System (LMS) data entry.
- Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
- Generates and distributes client learning reports including rosters, learning completion and attendance, and survey results.
- Performs other duties as assigned.
- Complies with all policies and standards.

**Job Requirements**
- Good communication skills (English)
- Experience managing Learning Management System (LMS) would be an advantage.
- Experience in managing ticketing tools such as ServiceNow would be an advantage.
- Must be able to work on shift rotating.
- Fresh graduate is encouraged to apply.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM3,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Holidays
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to Commute:

- Subang Jaya (required)

Ability to Relocate:

- Subang Jaya: Relocate before starting work (required)

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