Competency Centre Leader

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

**Job description** **Requirements**: - **English fluency [Mandatory]**: - Minimum Diploma holder - **MUST **at least 3 years to 4 years’ experience in call centre industry - Minimum one year experience in supervisory roles - Basic excel knowledge **Job Scope** - Manage the day-to-day performance of the Contact Centre Operations to deliver a...

2-3 years relevant working experience as a Team Leader in the contact centre industry preferably in Telesales or Product Marketing - Exceptional verbal and written communication skills in English & Bahasa Malaysia is a must - Diligently promote and market services so as to procure the sale of services relating to outbound telesales, telemarketing campaign...

Summary **Summary** The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring...

Summary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Restaurant Reservation Centre (RRC) is responsible for assisting in managing RRC and working closely with the F&B...

**Role **: Data Centre Operater **Location **:Kuala Lumpur **Payroll**: Skill Quotient **Experience** : 3+ years **Duration**:1 year extendable contract - Bachelor’s Degree in Information Technology / Engineering / Computer Science - Certification in Data Centre related courses (e.g CDCP ,ITIL, Uptime Institute related Certification) - At least 3...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** - **Job...

**Requirements**: - Diploma holder in Management or training in team leading is a plus. - Proven work experience as a call centre/customer service team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and...

Associate, Contact Centre **Responsibilities**: - Handle customers/ agents enquiries regarding policy matters in a clear, accurate and timely manner via inbound calls. - To meet the individual targets for Call Centre and ensure that the service level are met. - Provide policy information, answer questions & solving problems for policyholders/ agents in...

Company Description MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer...

Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity. - Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL) - Advantage: Proficient with Microsoft...

**Role**:Documentation/Shipping Exec./Mgr **Timings**:Flexible (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Content / Editors / Journalists **Work Mode**:Work from office Key Skills: Leadership- Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams...

**Role**:Team Leader -(NonTechnical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Customer Service english Team Leader BPO industry Proficient in the Mandarin language - **Qualification**: - Bachelor’s...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Logistics Mandarin Team Leader- Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across...

Director, Global Shared Services Centre (GSSC) Background **Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all...

**Company Description** MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic...

**Job no**: 521650 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call center Call centre voice good communication skills Call centre Operations - ROLE : Team...

Job Responsibilities: - The essential duties and responsibilities for the incumbent are as per below - Deliver world class customer service via telephone - Provide a polite, professional and accurate response - Manager customer's expectations and display ownership for customer's requests - Liaise with appropriate departments to resolve issues brought up by...

Key Accountabilities Responsibilities Operations Management - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are...