Customer Care Associate

1 week ago


Next Job, Malaysia Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Full time

Requirements:
Working Location: Subang Hi
- Tech Industrial Park, Shah Alam, Selangor
Working Hours: 5 days work with 2 days off (Rotating Shift) Earliest 6.30 am - Latest 2.00 am
Employment Type: 12 months (Renewable based on performance)

**Salary**: RM 1800 to 2300 (Basic depends on experience & assessment result) + allowance (shift, transport +- Rm 500 & RM 500 language (mandarin speaker)) + performance incentive (based on performance) up to RM 1250 + OT
(Overall Package (RM3000++)
SPM, Diploma or Degree in any related field.
Minimum 1 year of experience in contact center is an added advantage.
Excellent communication skills in English and Bahasa Malaysia.
Willing to work on rotating shifts, weekends and public holiday.
- Responsibilities:
Attend to incoming telephone enquiries and complaints from customers with utmost professionalism.
Keep abreast of the latest information regarding company-s products and services.
Ensure organization-s service level are achieved through immediate resolution of product and service inquiry or complaints.
- Benefits:
Annual Leave - 15 days/year contract
Medical Leave - 14 days/year contract
Performance Incentive - Min RM300 max RM1250
Maternity Leave
Paternity Leave
Marriage Leave
Compassionate Leave
Disaster Leave
Medical Claim
Hospitalization & Insurance coverage
Mobile line subsidy (RM 100) & etc

JOB TYPE

Work Day: Full Time

Employment type: Permanent Job

Salary: MYR 1,800.00 - 4,000.00 Monthly

Positions available: 50

JOB REQUIREMENTS

Minimal experience: Unspecified

Gender: Indistinct



  • Next Job, Malaysia Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Full time

    Requirements:Working Location: Subang Hi Tech Industrial Park, Shah Alam, SelangorWorking Hours: 5 days work with 2 days off (Rotating Shift) Earliest 6.30 am - Latest 2.00 amEmployment Type: 12 months (Renewable based on performance)Salary: RM 1800 to 2300 (Basic depends on experience & assessment result) + allowance (shift, transport +- Rm 500 & RM 500...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    and dispatching of incoming and outgoing documents to the related departments/ parties.Job Requirements: - Minimum Degree in any discipline, preferably Business Administration, Management and Marketing.Proficient in Microsoft Office (Word and Excel)Minimum 2 years of working experience in customer servicing role, preferably from insurance industr JOB...


  • Next Job, Malaysia Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Full time

    Requirements: - Responsible for handling the inbound calls and assisting with customers inquiries pertaining to the company products and services. - Responsible for keeping abreast of product knowledge, marketing campaigns, systems, processes, and technology content displays. **Responsibilities**: - SPM, Diploma or Degree in any related field. - Minimum 1...


  • Next Job, Malaysia Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Full time

    Requirements: Responsible for handling the inbound calls and assisting with customers inquiries pertaining to the company products and services. Responsible for keeping abreast of product knowledge, marketing campaigns, systems, processes, and technology content displays.Responsibilities: SPM, Diploma or Degree in any related field. Minimum 1 year of...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    REQUIREMENTS & SKILLSRespond to customer queries promptly and professionallyCommunicate solutions and information to merchants and consumers effectivelyRoute escalations to the appropriate channelsEngage in training and development initiatives to improve technical and soft skillsWill be required to work shift5 days a week including weekendsShift Time:First...

  • Customer Service

    1 week ago


    Next Job, Malaysia Hunters International Sdn Bhd Full time

    Job Description:Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, their South East Asia delivery platform based in Bangkok enables...

  • Temporary Stylist

    2 weeks ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. Rated by Forbes Magazine in 2010 as one of the top 10 Employers in Retail, we pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our...

  • Customer Service

    2 months ago


    Next Job, Malaysia Hunters International Sdn Bhd Full time

    **Job Description**: Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, their South East Asia delivery platform based in Bangkok...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Jobs DescriptionProvide customer support via live chat; display excellent work etiquette and patience.Coordinate and monitor all customer's orders from submission until final delivery Liaise between customers and the internal Operations Team Requirementsliaise with Mandarin-speaking customers and associates.Open to fresh graduatesExperience in Zendesk, Live...


  • Next Job, Malaysia Language Talent Solutions Full time

    Requirements: 1. Minimum 6- Month customer service experience 2. Excellent in English and Mandarin - read, write and speak. 3. Understanding basic knowledge technical support 4. Able to work midnight shift 5. Have own transport **Responsibilities**: 1. Respond to inquiries related to card reader issues, online ordering set up and etc 2. Follow company...

  • Retail Associate

    1 week ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    KEY RESPONSIBILITIES:Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed themExecute the Brand Customer Service standards to meet or exceed customers expectationsBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesUse...


  • Next Job, Malaysia Hunters International Sdn Bhd Full time

    About the company Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables...

  • Grace One

    2 months ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Responsibilities Being on top of our brands product knowledge to ensure customers are assisted well with their needsProvide excellent customer service, informing customers of our current promotions, best seller itemsInvolved with the Visual Merchandising team to guarantee the store is in accordance to our brand guidelines, displays are serving to...

  • Claims Specialist

    2 weeks ago


    Next Job, Malaysia Hunters International Sdn Bhd Full time

    About the Company Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables...

  • Business Analyst

    2 months ago


    Next Job, Malaysia ISMART RECRUIT Full time

    Job Title: Business Analyst Job Purpose: Responsible for gathering and analyzing user requirement and impact analysis during project preparation phase. Engaging with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams, etc. to document design options and recommendations. Assist in data migration and system integration...


  • Next Job, Malaysia Hunters International Sdn Bhd Full time

    Job SummaryThis position is responsible for leading the analysis, development and implementation of strategic supply chain initiatives within the Group. This position is also responsible for product and service analysis which includes medical surgical supplies in conjunction with the strategic sourcing or material management...

  • Refund Executive

    1 week ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Full Job DescriptionDetermine if guest is entitled to refund based on the companys terms and conditions andguidelinesTo communicate with guest and internal departments for refund related requests.Executing pre-refund processes to support Finance Department.Process correct amount (blue amount) by deleting flight, reverse fee, update comment in bothSkySpeed...