Assistance Coordinator, Vietnamese Speaker Spouse

1 week ago


Next Job, Malaysia Hunters International Sdn Bhd Full time

About the company

Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables our customers in the region to access care services anywhere, anytime.

Job Responsibilities

As the first point of contact to our customers, you are required to have an excellent communication and coordination skills to analyze, plan, communicate, execute and monitor the assistance required by our customers.

basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift.Job Requirements

Relevant insurance and contact center (BPO) experience is preferred.Experienced in customer service, assistance, insurance, or medical industry. Pragmatic approach to problem solving.Work well under pressure with good time management skill.Discernment and the ability to assess a situation objectively.Attention to detail with excellent numeracy and literacy.Need to speak good Vietnamese & English, other language is added advantage.Currently based in Kuala Lumpur, MalaysiaRemuneration

RM3,500 - RM 5,000

Consultant in charge

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified


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