Guest Service Executive

Company DescriptionMarriott Executive Apartments Kuala Lumpur offers 353 apartments ranging from studios to 1 – 3 bedroom suites. The hotel features The Resident's Lounge (all day dining) and a rooftop garden/events venue, along with a swimming pool, fitness center, and kid's club. Located near the Kuala Lumpur City Center (KLCC) and 1 km to the iconic...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Marriott Executive Apartments Kuala Lumpur.Company DescriptionMarriott Executive Apartments Kuala Lumpur offers 353 apartments ranging from studios to 1 – 3 bedroom suites. The hotel features The Resident's Lounge (all day dining) and a rooftop garden/events...

About the RoleWe are seeking an experienced Operations Manager to oversee day-to-day guest services at our apartment hotel.The successful candidate will supervise staff, ensure customer satisfaction, handle receptionist duties, and maintain effective communication with guests and team members.

About the Role">We are seeking an experienced Guest Services Manager to join our team at Marriott Executive Apartments Kuala Lumpur. As a key member of the hotel team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of guest service are met and exceeded.">Responsibilities">">Manage a team of staff to...

ResponsibilitiesSupervise and lead a team of hospitality professionals to deliver exceptional guest experiencesMaintain high standards of customer service and satisfactionEnsure seamless execution of front desk operations, including check-in, check-out, and guest requestsDevelop and implement strategies to improve guest satisfaction and loyalty

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

Job SummaryWe are looking for a highly organized and detail-oriented Guest Relations Executive to join our team at Mandarin Oriental Hotel Group Limited. As a key member of our front office team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.Key AccountabilitiesMeet and greet guests upon...

**Job Number** 24027068 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 24082752 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize and coordinate group...

**Job Number** 24101086 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments...

You will be the first point of contact of our business. A great smile and a cheerful presence is a must. To be successful in this role, you should have previous experience in a customer service position. Responsibilities Greeting guests as they enter and exit the premises Manage transactions with guest using cash or credit card transactions Redeem stamps and...

Job Description **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager...

**Job Summary:**The Mandarin Oriental Hotel Group Limited is seeking an experienced professional to fill the role of Assistant Guest Services Center Manager. This key position plays a vital role in ensuring the smooth operation of the Guest Services Centre Department, fostering an exceptional guest experience.As a leader in this department, you will be...

Job Overview:The Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur are seeking a skilled Hospitality Specialist to join our team. In this full-time on-site role, you will be responsible for delivering exceptional customer service and ensuring guest satisfaction. Your primary duties will include managing guest inquiries, handling...

**Job Summary**: The Guest Service Manager is responsible for ensuring exceptional service and guest satisfaction by overseeing the front desk, concierge, and guest services operations. This role involves managing guest interactions, handling complaints, and coordinating with various departments to deliver a seamless and memorable experience for all...

Responsibilities:Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guestsCheck guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a...

We are seeking a charismatic and resourceful Guest Service Associate to deliver outstanding guest experiences at PREMIERE HOTEL KLANG.The ideal candidate will possess excellent communication skills, be adaptable, and have a passion for providing exceptional customer service.Provide personalized attention to guests, anticipating their needs and exceeding...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Attend to guests enquiries and request promptly.Interact with guests on all matters relating to Lounge, rooming, cashiering and guest information services.Assist in gathering feedback from guests to improve services.Provide Breakfast services as per standard and procedure.Look into stock arrangement, including receiving items for operations uses.Coordinate...