Creative Specialist

2 days ago

Johor Bahru, Malaysia Shuttlerock Sdn Bhd Full time

**Requirements**:
In the Creative Specialist role at Shuttlerock, you’ll have a strong project management background, and are well versed in best practices and managing complex accounts/scopes of work. You’ll work with Client Partners to launch large volume commitment deals, and ensure the client needs are understood, briefed well, and projects are delivered on time at a high level of quality. You’ll also work with Partner Program Managers to deliver programs for platform partners who bring hot qualified leads to channel sales, to ensure a high level of conversion.

Ideal Capabilities & Experience
- University degree, preferably in Advertising or
- 3 years of experience in Advertising, Digital
- Must be well organized, detail-oriented, and have the ability to multitask and work in a fast-paced, highly visible environment.
- Ability to translate client/agency briefings into internal production briefings for our designers.
- Comfortable leading calls and meetings with clients, partners, and key stakeholders.
- Possess a solid understanding of client objectives/goals and can translate their vision into tangible proposals that add value and meet their requirements.
- Ability to communicate and influence key stakeholders within our channel partners and direct customers and agencies at all levels.
- Ability to understand the main drivers of creative performance and clearly explain recommendations to improve results.
- Ability to see and understand opportunities for upsell and spot additional brand creative opportunities.
- Excellent communicator, fluent in English.
- Self-starter used to dealing with ambiguity and ideally having worked previously in a fast paced start up.
- Ability to travel across your clients' offices for in-person meetings when appropriate.
- Advertising platform certification eg: Facebook Blueprint - are a big plus.

**Responsibilities**:

- Deliver best-in-class service to our customers through project management, and creative expertise.
- Deliver creative projects within committed timeframes.
- Work directly with channel partners (e.g: Facebook, Google), advertisers, and their agencies.
- Onboard new customers onto the Shuttlerock platform whilst driving for conversions/ renewals post the initial scope of work.
- Package our product suite in the most compelling way relative to a brand's objectives.
- Build strong client relationships by way of reputation both within our brands and across our main channel partners (eg: Facebook, Google).
- Work with your clients’ creative and media buying teams to understand their brand guidelines and communicate them to Shuttlerock internal production teams.
- Educate clients on industry creative trends, new service offerings, and best practices.
- Create and lead content distribution to clients and channel partners.
- Partner with central teams to deliver relevant feedback and ideas that enhance our content and product roadmap.
- Be a team player that supports the wider team and where there is ambiguity sees an opportunity to define and lead.

**Benefits**:

- High basic salary
- EPF
- Socso
- Annual Leave
- 5 Working days
- Medical benefits
- Flexible working hours
- Rotational night shift with allowance

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