Asst. Academic Specialist Manager
6 months ago
Join us on our mission to empower and inspire our customers through exceptional customer service administration. As an _**Assistant Academic Specialist Manager**_, you can make a positive impact while working remotely from Malaysia, the Philippines, or Indonesia.
We're looking for passionate, innovative, and driven individuals to make a difference. Be a part of our team and contribute meaningfully to our vision. Ideally, someone with an Education Industry background (i.e ex Tuition center owner, Student Recruitment Manager, etc..).
**What you will do:
- **
- Coordinate cross-functional teams and projects between customer care, sales, marketing, and curriculum development.
- 3+ years experience in customer service management, including developing training programs.
- Proven ability to boost customer satisfaction and retention.
- Strong communication, leadership, and problem-solving abilities.
- Experience in the education/training industry is a plus.
- Proficiency in English is required; Mandarin is a bonus.
- Remote work with occasional travel to Malaysia and Singapore.
- Seeking creative, innovative leaders to join our fast-paced, collaborative team.
Take action now if the above description matches your experience and values. We prioritize your experience over paper qualifications. Click the "**Apply**" button to start your journey with us.
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Fixed shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care: 3 years (required)
- Administrative: 3 years (required)
- Sales: 1 year (required)
- Training: 1 year (required)
**Language**:
- fluent English (required)
- Mandarin (preferred)
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