Marketing and Customer Service

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Graphite Marketing is a sales and marketing company that represents client's product to meet potential customer everyday. We are doing commercial and lifestyle that convince customers to encourage with balance life. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

Main Job Tasks, Duties and Responsibilities: '¢ Assemble, verify and match invoices for payments '¢ Flag and clarify any unusual or questionable invoice items or prices '¢ Key in and upload invoices into system '¢ Post transactions to journals, ledgers and other records '¢ Reconcile accounts payable transactions '¢ Maintain accurate records to ensure...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

Graphite Marketing is a sales and marketing company that represents client's product to meet potential customer everyday. We are doing commercial and lifestyle that convince customers to encourage with balance life. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Develop and implement digital marketing strategies to boost sales, online product and store visibility - Manage content creation and distribution across all social media platforms (FB, IG, TT, website etc) - Cultivate the company's social media presence to drive brand growth and engagement - Utilize established marketing policies and procedures to optimize...

_More Than Just a Job, We Offer an Opportunity to Grow your Career! _**APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Required language(s): Fluent in English or Bahasa Malaysia - Good verbal and written communication skills - Able to start...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Customer Service Representative for Sales & Marketing** - Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities,...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

Customer Service Offer Details Basic : RM 1900 - RM2100 (Depends on Communicate level) Working Hours : 9 hrs rotate shift (include 1hrs break ,6 days work/week) Day shift 7AM-4PM / noon shift 3PM-12AM / night shift 10PM - 7AM Night shift allowance RM300 Kpi Incentive up to RM400 Gross Salary (Basic + allowances) : RM2600 to RM2800++ Location:Medini,...

**JOB TITLE**: MARKETING ASSISTANT FOR FROZEN FOOD MANUFACTURING** **JOB DESCRIPTION**: **Key Responsibilities**: - Conduct market research to identify potential opportunities and trends - Manage social media accounts, create engaging content, and monitor brand reputation - Provide support with product launches, trade shows, and customer engagement...