IT Service Management

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

PJ, São Paulo Nós somos a **OpahIT** e temos uma oportunidade como **Especialista em OSB (Oracle Service Bus).** **Um pouco sobre nós**: Somos especialistas em desenvolvimento de sistemas e fãs da velocidade e eficiência na entrega do projeto. Temos na nossa essência um espírito jovem e disruptivo: somos movidos por desafios! Trabalhamos com...

Duties: - Ensure maintenance/support contracts, system operations, Extension and modernisation project and spare parts sales to meet and exceed given sales targets. - Develop and maintain strong business relationships with new customers. - Maintain good relationship with installed base customers and to constantly explore further CS business opportunities...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Junior Account AR**_ - **Salary Range: RM2,400- RM2,700 (range for Fresh grads| 1-3years experience)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job description: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

Workplace Tower **Position : Client Delivery Manager - EUC** **Responsibilities**: - Leads a team of operations/technical services professionals accountable for all aspects of inbound customer service, including multi-platform, multi-software package technical support, problem identification, and resolution. - Coordinates, controls, and supervises client...

We are committed in providing on-the-job experience and mentoring to prepare the interns for real working experience on the following areas. - Collaboration and Stakeholder Management: Develop effective communication and collaboration skills to work with cross-functional teams and understand stakeholder requirements, contributing to the delivery of...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...

**Position **:Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and stationery) **Salary range **:RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the...

Responsibilities: - Lead, direct and control assigned sales & marketing functions to ensure policies, procedures, strategies and activities meet the organization's short and long-term business objectives. - Negotiate terms of sales with clients that will maximize the organization's business interests. - Lead, direct, evaluate and develop the sales team to...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker (M/F/d) could be...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker could be the...

The Manager Service Management or IT Service Delivery Manager is responsible for overseeing and ensuring the smooth and efficient delivery of IT services to meet the business needs. The job plays a crucial role in managing IT service operations, collaborating with internal teams and external vendors, and implementing best practices to optimize service...

**Roles & Responsibilities** - Responsible for Sales & Business Development including new account development - Develop Sales Plan and collaborate with internal team on delivery - Engage existing Customers on their technology roadmap and investment plan through building a collaborative partnership with Customers - Demonstrate professionalism in interactions...

i. Consultancy a) Establish, document, review, implement and audit management systems for client. b) Helping client for developing and drafting management systems documentation. c) Project co-ordination and management. d) Conduct pre-assessment. e) Consultants fine-tune documentation. f) Ensure project completion within targeted man-days with clients...