Branch Manager
1 week ago
Must be from freight forwarding background
- Has at least 6 years of experience managing a team
- Located in Port Klang
As the Branch Manager for Freight Forwarding, this role will assume a leadership position overseeing the Ocean freight and other freight forwarding products. The primary responsibilities include driving strategic development in the market and acting as the product advocate for Ocean freight and NVOCC initiatives.
**Responsibilities**:
- Lead and manage all Ocean Freight, NVOCC, and Freight Forwarding services within the branch.
- Meet or exceed predetermined business and profit growth targets, taking accountability for product profit and loss at the branch level.
- Establish and ensure operational adherence to processes and procedures for handling Ocean freight products.
- Cultivate and maintain strategic relationships with relevant Ocean carriers, negotiating contracts encompassing pricing and service standards.
- Oversee the vendor (Carrier) base to ensure alignment with strategic goals and objectives.
- To manage new hires, and overseeing the growth of the branch.
- Develop and implement new business opportunities with existing and prospective customers in the market.
- Introduce and implement new product and service offerings that align with customer needs and goals.
- Collaborate with staff members to ensure the achievement of individual and branch Key Performance Indicators (KPIs).
**Requirements**:
- Possess a Bachelor's Degree.
- Possess 10+ years of experience in Operations within a Carrier, Freight Forwarder/NVO, or Consolidator/3PL.
- Previous Sales experience.
- Excellent interpersonal skills with the ability to effectively develop, manage, lead, and communicate with staff.
KL - JTKSM 375C
JN -072023-109951
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