Training Manager

1 week ago

Shah Alam, Malaysia Gigi Coffee Sdn Bhd Full time

**Responsibilities**:

- Design and develop training materials, including curriculum, presentations, and training manuals
- Identify and implement the appropriate training methodologies and delivery techniques
- Deliver effective training sessions to employees at Operation level
- Utilize instructional design principles to create engaging and interactive training contents and experiences
- Ensure the training programs align with company goals and objectives
- Utilize a variety of training methods, such as presentations, workshops, e-learning, hands-on activities, etc.
- Provide constructive feedback and coaching to trainees to maximize the learning outcomes
- Arrange training venues, equipment, materials and coordinate with trainers or external vendors as required
- Manage training budgets and expenses
- Develop and implement assessment methods to measure the effectiveness of the training programs
- Continuously improve the training programs based on feedback and industry best practices
- Keep abreast of training trends and attend the relevant conferences, workshops, and seminars to diverse the training knowledge
- Share knowledge and insights with the training team and key stakeholders
- Drive brand values and philosophy through all training and development activities
- Collect and analyse training feedback and evaluate the data
- Generate reports on training metrics, effectiveness, ROI, etc. and present to management
- Performs other related duties/ tasks as assigned by superior/ management

**Requirements**:

- Must possess at least a Bachelor’s Degree in Hospitality or Food Service Management or any related disciplines
- Minimum 4 years of managerial experience in the related field
- Excellent presentation, communication, problem-solving, interpersonal, and time-management skills
- Outstanding knowledge and experience in f&b, food safety, and operations
- Proficient in coffee or beverages industry will be an added advantage
- A valuable team player and able to work independently
- Possess knowledge in Learning Management Systems
- Highly motivated, energetic, and reliable
- Additional Trainer education and certification will be a plus
- Computer literate with good command of both written and spoken English and Malay
- Confident, proactive, able to work under pressure and meet tight deadlines
- Must possess own transport and willing to travel as per assigned and when needed

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM7,000.00 per month

Schedule:

- Monday to Friday

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