Course Consultant

6 months ago


Kuala Lumpur, Malaysia Brandt Business Services Sdn Bhd Full time

**Key Responsibilities**:

- **Call Prospecting**: Initiate outbound calls to potential customers to introduce products or services.
- **Product Knowledge**: Acquire in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.
- **Lead Generation**: Identify and qualify potential leads through effective questioning and profiling.
- **Sales Pitch**: Deliver compelling sales pitches tailored to the needs and interests of each prospect.
- **Objection Handling**: Address customer objections and concerns to overcome resistance and increase the likelihood of closing deals.
- **Relationship Building**: Build and maintain positive relationships with customers to enhance customer satisfaction and encourage repeat business.
- **Achieve Sales Targets**: Meet or exceed assigned sales targets and quotas within specified timeframes.
- **Documentation**: Maintain accurate and up-to-date records of customer interactions, transactions, and follow-up activities.
- **Collaboration**: Coordinate with other team members, sales teams, and support departments to optimize the sales process.
- **Feedback**: Provide feedback to the management team regarding customer trends, market insights, and potential areas for improvement.

**Qualifications**:

- **Excellent Communication Skills**: Strong verbal communication and active listening skills.
- **Sales Experience**: Previous experience in telesales or a similar sales role is often preferred.
- **Persistence**: Ability to handle rejection and persevere through challenges.
- **Product Knowledge**: Quick understanding and retention of product or service details.
- **Goal-Oriented**: Results-driven with a focus on achieving and exceeding sales targets.
- **Adaptability**: Ability to adapt to different customer personalities and sales situations.
- **Language Skills**: Good command in Thai and English is essential for this role, this role is required to support Thailand market and day to day communication with our customers.
- Open for Malaysian Citizen only that can speak in Thai

**Job Type**: Contract
Contract length: 12 months

**Salary**: Up to RM4,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Rotational shift

Application Question(s):

- Are you Malaysian Citizen?

**Education**:

- STM/STPM (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Thai (required)



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