Course Consultant
6 months ago
**Key Responsibilities**:
- **Call Prospecting**: Initiate outbound calls to potential customers to introduce products or services.
- **Product Knowledge**: Acquire in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.
- **Lead Generation**: Identify and qualify potential leads through effective questioning and profiling.
- **Sales Pitch**: Deliver compelling sales pitches tailored to the needs and interests of each prospect.
- **Objection Handling**: Address customer objections and concerns to overcome resistance and increase the likelihood of closing deals.
- **Relationship Building**: Build and maintain positive relationships with customers to enhance customer satisfaction and encourage repeat business.
- **Achieve Sales Targets**: Meet or exceed assigned sales targets and quotas within specified timeframes.
- **Documentation**: Maintain accurate and up-to-date records of customer interactions, transactions, and follow-up activities.
- **Collaboration**: Coordinate with other team members, sales teams, and support departments to optimize the sales process.
- **Feedback**: Provide feedback to the management team regarding customer trends, market insights, and potential areas for improvement.
**Qualifications**:
- **Excellent Communication Skills**: Strong verbal communication and active listening skills.
- **Sales Experience**: Previous experience in telesales or a similar sales role is often preferred.
- **Persistence**: Ability to handle rejection and persevere through challenges.
- **Product Knowledge**: Quick understanding and retention of product or service details.
- **Goal-Oriented**: Results-driven with a focus on achieving and exceeding sales targets.
- **Adaptability**: Ability to adapt to different customer personalities and sales situations.
- **Language Skills**: Good command in Thai and English is essential for this role, this role is required to support Thailand market and day to day communication with our customers.
- Open for Malaysian Citizen only that can speak in Thai
**Job Type**: Contract
Contract length: 12 months
**Salary**: Up to RM4,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Rotational shift
Application Question(s):
- Are you Malaysian Citizen?
**Education**:
- STM/STPM (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Thai (required)
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