IT Support

2 weeks ago


Subang Jaya, Malaysia Hitachi Sunway Information Systems Sdn Bhd Full time

1 level technical support to customers, remote desk troubleshooting and remote operations monitoring.
- Minimum duties include basic installation, configuration, administration and troubleshooting duties on network system and hardware issues.
- Assist in the compliance & enforcement of group IT Security Policies, Standards, Codes and Procedures to meet its objectives in ensuring Confidentiality, Integrity and Non-repudiation of business data and information.
- Collaborates with other technical infrastructure team members for daily operations and smooth support of IT Systems, Networks and Security Devices.
- Effectively solve users requests and ensuring tickets closure and follow up within SLA.
- Up keeping of all user documentation, logs and histories for audit and future references, maintains call records/logs utilizing case management solution.
- Liaise with vendors for any software/hardware break fix from customers.
- Communicate and provide knowledge transfer to other agents/technicians on escalated calls resolution.
- Support all maintenance contract (as required).
- Responsible to record and update hardware and software asset inventory and system configuration.
- Responsible for Office 365 and security endpoint administration, deployment and supports.
- Responsible for operations and administer physical and logical security of IT Systems in the data.
- Performs routine preventive maintenance on computer, peripheral equipment and server room to prevent or minimize downtime.
- Collaborates with other technical infrastructure team members for daily operations and support of IT Systems, Networks and Security Devices.
- Any other tasks that being assigned by your superior and management.
- Demonstrates independence, self phase performance to meet KPI and shows as a leads.
- Travel to overseas affiliates office where necessary.

**Job Types**: Full-time, Internship

**Salary**: RM2,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday


  • IT Service Desk Agent

    2 weeks ago


    Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

  • IT Service Desk Agent

    2 weeks ago


    Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...


  • Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of Infrastructure Specialist - Network Operations (M/F/d)...


  • Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of Infrastructure Specialist - Hybrid Virtualization...


  • Petaling Jaya, Selangor, Malaysia NYC IT Inc Full time

    Computer Support EngineerWe are seeking a highly skilled Computer Support Engineer to provide technical support and maintain system integrity.Key ResponsibilitiesProvide technical assistance to usersInstall, configure, and maintain computer systemsTroubleshoot and resolve technical issuesDevelop and implement solutions to improve system...


  • Petaling Jaya, Selangor, Malaysia NYC IT Inc Full time

    IT Support/ Networking/ PC TroubleshootingJob RequirementsService capability for portable/fixed/respective department itemsIT Knowledge on the job and at siteAbility to write service report in EnglishAble to follow instructions from SuperiorJob DescriptionMin Diploma in computer science or ITMinimum 6-12 months working experienceFresh graduates are welcome...


  • Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full time

    Job OverviewThis role involves delivering exceptional technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide prompt and professional assistance to customers via various communication channels.Troubleshoot complex technical problems, utilizing advanced diagnostic skills...


  • Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full time

    Job OverviewThis role involves delivering high-quality technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support and service to customers, ensuring their issues are resolved efficiently and effectively.Troubleshoot complex technical problems, using...

  • Technical Lead

    3 weeks ago


    Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Position: Technical Lead** **Headcount: 2** **Contract Duration: 12 months** **Work Location: CD Hub, Subang Jaya** **Experience: 10+ years** **Budget: 8k to 12k** **Mandatory Requirements**: **Role Purpose** **Principle Accountabilities** - SPOC, lead, drive, coordinate with all downstream integration points within IT DevOps providing technical...

  • Security Deposit

    2 weeks ago


    Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Mandatory Requirements: Experience in Fibre Security Deposit Recovery.** Security Deposit & Recovery Specialist We are now ONE! CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring Telcotech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting...


  • Petaling Jaya, Malaysia Trisilco IT Sdn Bhd Full time

    Admin & Account Executive - Handling receptionist tasks - incoming and outgoing telephone calls, Liaise with dispatch and courier - Handling admin tasks - Checking and Monitoring office related stationery and pantry items - Handling office equipment maintenance - Accounts Payable - Issue Purchase Order. Matching PO with suppliers' invoices, Issuing cheques,...

  • Application Support

    2 weeks ago


    Kelana Jaya, Malaysia IT ERP solution Sdn Bhd Full time

    **Application Support** (Petaling Jaya - Dataran Prima) **Responsibilities**: - To provide support services to the client in Microsoft Dynamics GP - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to presales in...


  • Subang Jaya, Malaysia service and solution for IT industry Full time

    Nature of Business: IT service and solution provider - Location: Sime UEP Subang, Industrial Park Subang (Must have own transport) - Position: Customer Support - Salary Range: RM2,100- RM2,500 (Not include allowance) - Degree holder starting from RM2,200 above (Based on exp) - Diploma holder starting from RM2,100 above (Based on exp) - Working Days: Normal...


  • Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    What keeps our heart beating here in Digi is our customers. Our purpose as a company is that we strive to connect our customers to what matters most. Hence, why we as Digizens are always so Customer Obsessed! We are currently on the lookout for enthusiastic, motivated, and thoughtful problem solvers who are passionate about customers. Eager from start to...


  • Subang Jaya, Malaysia It Tech Research (m) Sdn Bhd Full time

    **Responsibilities**: - Technical Sales Specialist - IT Tech Research (M) Sdn Bhd - **Job Description**: - Responsible for business development activities within assigned territories. - Manage and maintain good relationship with existing and potential customers to identify new opportunities. - Achieving monthly sales targets by servicing existing customers...

  • HR Manager

    3 weeks ago


    Subang Jaya, Malaysia Billennium IT Services (M) Sdn Bhd Full time

    Summary of Role: We are looking for an ambitious and a self-driven HR Manager to lead and oversee the company's HR department in being accountable across all aspects of strategic planning, implementing and managing the HR department in leading the full spectrum of HR operations across Tech Recruitment, Workforce Planning, Budgeting, Performance Management,...

  • IT Network Specialist

    18 hours ago


    Petaling Jaya, Selangor, Malaysia NYC IT Inc Full time

    IT Network SpecialistWe are seeking an IT Network Specialist to join our team at NYC IT Inc. The ideal candidate will have a strong background in computer systems and networking.Job RequirementsProvide system support for portable and fixed department itemsMaintain IT knowledge on the job and at siteWrite service reports in EnglishFOLLOW instructions from...

  • IT Executive

    3 weeks ago


    Petaling Jaya, Malaysia OPUS IT Services Sdn Bhd Full time

    Job Descriptions: - Perform desktop related cases and service requests - Provide IT Support for the end-users - Perform 1st level troubleshooting - Trouble shooting PCs software, hardware, laptops, printers and Local Area Network - Repair and service of PCs hardware and laptops. - Install, setup and configure of new desktops, laptops and printers. - Assist...

  • Account Assistant

    2 weeks ago


    Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full time

    This job is perfect for detail-oriented people who enjoy working with numbers. You might like this job because you'll handle invoices, manage records, and support financial reports, all while keeping cash flow in checkProcessing invoices and managing credit controlMaintaining purchase and sales ledgersRaising invoices and handling expensesManaging vendor and...


  • Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Position: USP Claims Management Specialist** **Headcount: 1** **Contract Duration: 12 months** **Location: CD Tower, PJ** **Experience: 1 to 3 years** **Mandatory Requirements**: - Claim Management. - Stakeholder Management. - Good Communication skills. - Flexible to work on weekend to support ad-hoc request from MCMC. **USP Claims Management...