Order Management
4 days ago
SUMMARY DESCRIPTION
Coordinate, and evaluate Order Management team including daily run activities but not limited to resolve escalations, developing/supporting new process or procedure to enhance productivities as well at database maintenance and reporting.
DETAILED DESCRIPTION
1) Daily Task Create contract and distribute trade confirmation Create Quotation(when necessary) Create Sales Order Monitoring/Chasing for payment or LC Prepare Marking Prepare Shipping Instruction Raise Sample Request (when necessary) Raise customer request (SSR) Handling customer complaints(Sales Force) Credit limit monitoring and raise Shipment release(when necessary) Shipment monitoring - daily report Credit and Debit note(when necessary) Contract Management monitoring Contract and Sales Order amendment(when necessary)
2) Bi Weekly Reporting MTM report 3) Weekly Report SNOP report Reviewing weekly inventory report 4) Monthly Report OTIF Month End Report Contract Confirmations Schedule line reporting Expired contract reporting 5) Participants Meetings Alternate days MOM Daily SNOP Daily CS Meeting Monthly sales meeting Ad-hoc escalation meeting, issues, changes/new processes meeting etc
Skills & Requirements:
- 1. Bachelor degree and above in related field.
2. Capable, enthusiastic and strong leadership, communication & people management experience.
3. Fluent in English speaking & writing (Arabic or Chinese will be advantage)
**Salary**: Up to RM5,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Pasir Gudang: Reliably commute or planning to relocate before starting work (required)
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