Order Management Executive

7 months ago


Pasir Gudang, Malaysia Bunge Full time

Coordinate, and evaluate Order Management team including daily run activities but not limited to resolve escalations, developing/supporting new process or procedure to enhance productivities as well at database maintenance and reporting.

1) Daily Task
- Create contract and distribute trade confirmation
- Create Quotation(when necessary)
- Create Sales Order Monitoring/Chasing for payment or LC
- Prepare Marking
- Prepare Shipping Instruction
- Raise Sample Request (when necessary)
- Raise customer request (SSR)
- Handling customer complaints(Sales Force)
- Credit limit monitoring and raise Shipment release(when necessary)
- Shipment monitoring - daily report
- Credit and Debit note(when necessary)
- Contract Management monitoring
- Contract and Sales Order amendment(when necessary)

2) Bi Weekly Reporting
- MTM report

3) Weekly Report
- SNOP report
- Reviewing weekly inventory report

4) Monthly Report
- OTIF
- Month End Report
- Contract Confirmations
- Schedule line reporting
- Expired contract reporting

5) Participants Meetings
- Alternate days MOM
- Daily SNOP
- Daily CS Meeting
- Monthly sales meeting
- Ad-hoc escalation meeting, issues, changes/new processes meeting etc

Skills & Requirements:

- 1. Bachelor degree and above in related field.

2. Capable, enthusiastic and strong leadership, communication & people management experience.

3. Fluent in English speaking & writing (Arabic or Chinese will be advantage


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