Front Office Receptionist

2 weeks ago


Gelang Patah, Malaysia FOREST CITY GOLF RESORT Full time

Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room. Issue correct keys to the guest.
- Check out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction.
- Reconcile all transactions at the close of each shift.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodate special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Respond to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.2
- Accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.
- Any other duties and responsibilities as assigned by the immediate superior as and when necessary.

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus



  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - To answer the telephone in a polite manner, carry out tee time bookings, general administration duties and to be the source of information for all members and guests queries. - Daily opening and closing of cash flow and credit card transactions of payments. - Tournament registration and to computerise tournament scoring. - To provide...


  • Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: To answer the telephone in a polite manner, carry out tee time bookings, general administration duties and to be the source of information for all members and guests queries. Daily opening and closing of cash flow and credit card transactions of payments. Tournament registration and to computerise tournament scoring. To provide general...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - Check in and check out guest in an efficient and friendly manner。 - Reconcile all transactions at the close of each shift. - Handle all guest interactions with the highest level of hospitality and professionalism, accommodate special requests whenever possible, resolve customer complaints - Assist customers in all inquiries in...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - Check in and check out guest in an efficient and friendly manner。 - Reconcile all transactions at the close of each shift. - Handle all guest interactions with the highest level of hospitality and professionalism, accommodate special requests whenever possible, resolve customer complaints - Assist customers in all inquiries in...


  • Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: Check in and check out guest in an efficient and friendly manner。 Reconcile all transactions at the close of each shift. Handle all guest interactions with the highest level of hospitality and professionalism, accommodate special requests whenever possible, resolve customer complaints Assist customers in all inquiries in connection with...


  • Gelang Patah, Johor, Malaysia FOREST CITY GOLF RESORT Full time

    Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room. Issue correct keys to the guest. Check out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and...


  • Gelang Patah, Malaysia Super Hero Family Enterprise Full time

    **Job Role**: - Welcoming and greeting guests - Answering phone calls - Perform duties related to receptionist **Job Requirement**: - Diploma and above - Knowledge in Microsoft Office - Good image, presentable, cheerful - Height 154cm and above - Age : 20-25 year old - Female - Language : Chinese **About The Company**: Firm serve the residents and...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Answering phones politely, handling tee time bookings, and addressing member and guest inquiries. - Opening and closing cash flow, processing credit card transactions. - Registering players for tournaments and computerizing tournament scoring. - Providing administrative assistance to the Golf Office. - Compiling weekly and monthly statistical reports. -...


  • Gelang Patah, Malaysia Amansari Hotel Nusajaya Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 4. Understand room status and room status tracking. 5....


  • Gelang Patah, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status tracking. 5....

  • Front Office Assistant

    2 months ago


    Gelang Patah, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status tracking. 5....


  • Gelang Patah, Johor, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    ROLE & RESPONSIBILITY:Register guests and assign rooms and to accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.Understand room status and room status tracking.Knowledgeable about room...


  • Gelang Patah, Johor, Malaysia Amansari Hotel Nusajaya Full time

    ROLE & RESPONSIBILITY:Register guests and assign rooms and accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.Understand room status and room status tracking.Knowledgeable about room...


  • Gelang Patah, Johor, Malaysia I SIHAT DENTAL CARE (BUKIT INDAH) Full time

    Welcoming patients and visitors. Answering the telephone and answering any inquiries. Scheduling appointments and keeping those appointments on time. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area. Engaging with patients Think of new ways to improve marketing & sales Manage service and product...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Job Requirements**: - Maintain records and ensure effective management of Club's records - Primarily to provide administration support to the department and Managers - Provide support and upkeep contracts as well as agreements including tracking on renewal - To provide assistance to any club meetings - To provide front line support when necessary -...


  • Gelang Patah, Malaysia FOREST CITY GOLF RESORT Full time

    Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. - Assist Housekeeping Department in...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Duties and Responsibilities**: - Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. -...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Duties and Responsibilities**: - Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. -...

  • Duty Manager

    4 weeks ago


    Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - Manage daily operations, ensuring the quality, standards and meeting the expectations of the customers. - Handle complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiate with others. - Supervise staffing levels to ensure that guests service, operational needs and financial objectives are met. - Understand...


  • Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Duties and Responsibilities: Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. Assist...