Front Office Assistant

1 week ago


Gelang Patah, Malaysia Amansari Hotel Nusajaya Full time

**ROLE & RESPONSIBILITY**:
1. Register guests and assign rooms and accommodate special requests whenever possible.

2. Assist in pre-registration and blocking of rooms for reservations.

3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

4. Understand room status and room status tracking.

5. Knowledgeable about room locations, types of rooms available, and room rates.

6. Must be sales minded - to present options and alternatives to guests and offers assistance in making choices.

7. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

8. Familiar with all the activities and services provided by the Hotel property.

9. Coordinate room status updates with the Housekeeping department by notifying them of all check-outs, late check-outs, early check-ins, special requests, and day-use rooms status for their actions.

10. Report any unusual occurrences or suspicious guests’ behaviour to superior immediately.

11. Maintain the cleanliness and neatness of the front desk area.

12. Always be ready to greet or approach guest at the lobby area.

**Job Types**: Full-time, Fresh graduate

Pay: RM1,600.00 - RM1,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)



  • Gelang Patah, Johor, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    ROLE & RESPONSIBILITY:Register guests and assign rooms and to accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.Understand room status and room status tracking.Knowledgeable about room...


  • Gelang Patah, Johor, Malaysia Amansari Hotel Nusajaya Full time

    ROLE & RESPONSIBILITY:Register guests and assign rooms and accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.Understand room status and room status tracking.Knowledgeable about room...


  • Gelang Patah, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status tracking. 5....

  • Front Office Assistant

    2 months ago


    Gelang Patah, Malaysia AMANSARI HOTEL NUSAJAYA Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status tracking. 5....


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Job Requirements**: - Maintain records and ensure effective management of Club's records - Primarily to provide administration support to the department and Managers - Provide support and upkeep contracts as well as agreements including tracking on renewal - To provide assistance to any club meetings - To provide front line support when necessary -...


  • Gelang Patah, Malaysia FOREST CITY GOLF RESORT Full time

    Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room. Issue correct keys to the guest. - Check out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and...


  • Gelang Patah, Johor, Malaysia FOREST CITY GOLF RESORT Full time

    Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room. Issue correct keys to the guest. Check out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and...


  • Gelang Patah, Malaysia FOREST CITY GOLF RESORT Full time

    Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. - Assist Housekeeping Department in...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Duties and Responsibilities**: - Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. -...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Duties and Responsibilities**: - Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. -...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Answering phones politely, handling tee time bookings, and addressing member and guest inquiries. - Opening and closing cash flow, processing credit card transactions. - Registering players for tournaments and computerizing tournament scoring. - Providing administrative assistance to the Golf Office. - Compiling weekly and monthly statistical reports. -...


  • Gelang Patah, Malaysia Sri Takada Industries (Malaysia) Sdn Bhd Full time

    **MAIN JOB FUNCTIONS** 1. Assist division in handling daily related division activities. 2. Prepare and process related documentation and activities in accordance with company policies and procedures. 3. For procurement & logistic division : Receipt, issuance, handle of materials and equipment. Liaise with logistics and supplier in related matters....

  • Duty Manager

    3 weeks ago


    Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - Manage daily operations, ensuring the quality, standards and meeting the expectations of the customers. - Handle complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiate with others. - Supervise staffing levels to ensure that guests service, operational needs and financial objectives are met. - Understand...


  • Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: - To answer the telephone in a polite manner, carry out tee time bookings, general administration duties and to be the source of information for all members and guests queries. - Daily opening and closing of cash flow and credit card transactions of payments. - Tournament registration and to computerise tournament scoring. - To provide...


  • Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Duties and Responsibilities: Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. Assist...

  • Admin Officer

    3 weeks ago


    Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Perform the day-to-day departmental administrative daily operations. - To execute and coordinate all departmental related activities. - Provide secretarial & clerical supports. - Assist on daily office administrative tasks which includes documentation, filling, correspondences, coordinating, calculation & following up on pending matters. **Job...

  • Account Officer

    3 days ago


    Gelang Patah, Malaysia Nam Lee Pressed Metal Sdn Bhd Full time

    **Responsibilities**: - Assist in e-invoicing and self-billing e-invoicing. - Assist in maintaining and updating accounting records and files. - Perform other ad-hoc tasks assigned by the Head of Department. **Job Requirements**: - Minimum 2 years of experience (Fresh graduates are encouraged to apply). - Proficiency in Microsoft Office (Knowledge of the...


  • Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Job Descriptions: To answer the telephone in a polite manner, carry out tee time bookings, general administration duties and to be the source of information for all members and guests queries. Daily opening and closing of cash flow and credit card transactions of payments. Tournament registration and to computerise tournament scoring. To provide general...

  • Admin Officer

    1 week ago


    Gelang Patah, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time

    Perform the day-to-day departmental administrative daily operations. To execute and coordinate all departmental related activities. Provide secretarial & clerical supports. Assist on daily office administrative tasks which includes documentation, filling, correspondences, coordinating, calculation & following up on pending matters.Job Requirement Minimum...

  • Account Officer

    1 week ago


    Gelang Patah, Malaysia Country Garden Pacificview Sdn Bhd Full time

    **Responsibilities**: - Monthly closing of management accounts. - Assist in handling of full sets of accounts, reconciliation, invoicing, any billing updates; Perform the day to day report - Handling SST transactions and report. - Weekly bank and monthly control accounts reconciliations. - Maintain digital and physical records of invoices and documents. -...