Manager, Business Operations

2 weeks ago


Petaling Jaya, Malaysia TC Euro Cars ( Renault Malaysia) Full time

**Job Role and Responsibilities**:

- Provide strategic input to build the GoCar Garage business vertical, through initiation and implementation of ideas and projects.
- Prospect, pitch, on-board and maintain relationships with GoCar Garage partners throughout the country.
- Work with Partners to introduce standardized products and packages to consumers through the GoCar Garage Platform (App & Web).
- Focus on increases sales of Spare Parts (both SKU and volume) to Partners through the GoCar Garage Parts Store.
- Collaborate with internal teams to increase the demand for Gocar Garage services
- Oversee the entire customer journey during their bookings, and ironing out any issues that may arise.
- Focus on customer acquistion, customer journey and customer loyalty to increase customer repeat visits and growth
- Explore partnerships with fleet operators to offer our fleet management solution.
- Handle day-to-day business operations.
- Produce and analyse vertical performance reports to support ideas and projects proposed.
- Ensure documentation integrity and completion for audit and legal requirements.

**Job Requirements**:

- A degree in any business discipline is preferred.
- 4 to 6 years' experience in a business development or sales role is preferred.
- Prior experience in automotive aftersales is preferred.
- Numbers-driven and proactive approach to account management.
- Able to form deep and collaborative partnerships with partners.
- Proficiency in basic computer software (MS Office, Google Suite)
- Can-do attitude, result-driven and self-motivated.
- Willing to learn and improve
- Willing to travel (



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