Business Manager

2 days ago


Kuala Lumpur, Malaysia Lewre Bespoke (KL) Sdn Bhd Full time

**About The Job**
The Business Manager (Luxury) plays an important role in leading and managing the boutique team to achieve the mission of the brand.
You will be the bridge between the management team and sales associates, to communicate and execute brand's SOP, and ensure luxury retail excellence in Lewre Bespoke flagship store.
This role is suitable for Boutique Manager/ Asst. Boutique Manager with luxury retail background, and wish to take their career to a greater height.
You will contribute to develop business strategies to raise boutique’s customers pool, increase store traffic and sales revenue.

**Key Responsibilities**
- Sales forecast, and develop business strategies and action plans to achieve the budgeted sales
- Work with sales associates to gain a thorough and personalized understanding of every Elite and High End Client, actively planning how to attract their return visits.
- Effectively run the store daily operation
- Uphold the brand image, by setting and implementing high standards in all aspects
- customer service, boutique manintance, grooming, VM and in store communication
- Work closely with marketing team for marketing activations in boutique to develop network and new partnership
- Hiring, training, leading and managing sales associates
- Maintain and update customer database
- Responsible for inventory management in store
- Responsible for store administration and ensure compliance with policies and procedures
- Report/ share customers feedback, boutique activities to office team and actively contribute ideas to improve sales and product offerings

**Key Performance Indicator**
- Boutique's sales revenue
- conversion, ATV, IPT
- Inventory: Shrinkage & inventory turnover
- Team management: Employee turnover, sales per SA
- Fashion/ retail/ luxury background with the capacity of a Boutique Manager/ Asst. Boutique Manager
- Fluent in English and local language, Mandarin a plus
- Possess knowledge and expericned in store operations such as sales associates management, VM, cash and credit card handling, inventory management.
- Team player, good in communication, interpersonal skills and passionate for continuous learning

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Day shift

COVID-19 considerations:
All employees are fully vaccinated with booster shots
Weekly self test

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)



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