Customer Service Manager

**Responsibilities**: - RM500 - to - RM5000Benefits

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

**Job Highlight** - Pay Bonus with reward system - Always Work as a Team and Grow Together - Youthful & forward thinking - Team Building - Birthday Celebration **Responsibilities**: - Supervise day-to-day operations in the customer service department. - Respond to customer service issues in a timely manner. - Create effective customer service procedures,...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

Location: KL Area (Hybrid Working Arrangement) Department: Customer Service Reports to: HQ in Singapore **Job Summary**: We are seeking two experienced Customer Service Managers with a background in contact center and team management, particularly within the insurance industry. You will oversee customer service operations, ensure customer satisfaction,...

At DLS Markets, we aim to provide you with the best trading conditions, powered by both industry-leading - and cutting-edge innovative platforms. Our R&D efforts constantly push the boundaries of liquidity and usability to empower you to benefit from a truly exceptional trading environment._ **Requirements**: **Responsibilities**: - **Team Leadership**: -...

Pasona Malaysia seeks a seasoned Customer Service Manager to lead its Customer Relation Team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring...

Customer Service, Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...

This Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Management Executive.This role involves providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

**Responsibilities**: - Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. Diploma /...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. Allstar Arena...

**About the role**: **Key Tasks and Responsibilities**: - **Responsible for generating & presenting monthly customer reports including **measurements against Customer SLAs on Quality, Change, Capacity, VPN audits and Performance of the service** - **Provide IP expert support and own customer VPN change management including: m**anaged router configuration,...

**Responsibility** **1. Customer Service Operations**: - Manage and lead a team of customer service representatives to ensure the timely and effective resolution of customer inquiries, concerns, and feedback. - Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions. - Monitor...