Customer Service Manager

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

Pasona Malaysia seeks a seasoned Customer Service Manager to lead its Customer Relation Team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring...

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...

This Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...

BASF, we create chemistry for a sustainable future. As a leading chemical company, we connect people with diverse talents worldwide, fostering innovative solutions for a better tomorrow.In this role, you will execute customer order management processes with a consistent high level of service across ASEAN, ANZ, Taiwan, and GB regions. This includes:Executing...

About Zeal GroupWe are an award-winning FinTech organisation that offers a variety of products. With over 700 employees worldwide, our presence spans Europe, Asia, North & South Africa, the Middle East, and South America.Our Customer Service department plays a vital role in ensuring our clients have a seamless experience with our products. We seek a skilled...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

Job SummaryWe are seeking an experienced Customer Service & Operations Manager to oversee our customer service team and drive business growth through effective strategies.About the RoleThe ideal candidate will have a strong understanding of customer segmentation, engagement strategies, and service operations. They will be responsible for developing and...

About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...

Customer Service Excellence ManagerThe ChallengeAs a Customer Service Excellence Manager, you will have the opportunity to make a significant impact on our customers' experiences. You will lead our team to deliver exceptional customer service, create a luxurious atmosphere, and exceed sales targets.Your Key ResponsibilitiesCustomer Service: Deliver...

Alba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...

About KlookWe're a leading travel experiences platform dedicated to making travel more accessible and enjoyable for everyone.As a global company with over 1,500 employees, we're proud to offer a diverse and dynamic work environment that fosters growth, innovation, and teamwork.Job OverviewThis is an exciting opportunity to join our Customer Experience team...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

Job Description:The position of Customer Service Executive at Prudential is focused on providing high-quality telephone servicing to customers, meeting and exceeding their expectations.The key responsibilities include delivering world-class customer service via telephone, managing customer expectations, and liaising with appropriate departments to resolve...

At Prudential, we are committed to providing world-class customer service. Our Contact Centre page is the first point of contact for our customers, and as a Customer Service Representative, you will be responsible for delivering exceptional service via telephone.Key Responsibilities:Customer Interaction: Respond to customer inquiries, resolve issues, and...

Customer Service Specialist Posting Date : 13 Jan 2025 | Close Date : 13 Apr 2025Client Background:BPO wing that offers a spectrum of services, from data analysis, customer service, and risk management to administration, IT support, human resources, marketing, and beyond.Location: KLTenure: Permanent roleSalary: Basic SalaryKey ResponsibilitiesDeliver...

EPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...

Is a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job DescriptionAs a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat, and e-mail. You...