Operations and Customer Service Manager

Job OverviewBID Operations is seeking a skilled and organized Financial Operations Specialist to support the processing of withdrawal payments with third-party Payment Service Providers (PSPs). The successful candidate will possess strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesProcess withdrawal...

Job SummaryWe are seeking an experienced Customer Service & Operations Manager to oversee our customer service team and drive business growth through effective strategies.About the RoleThe ideal candidate will have a strong understanding of customer segmentation, engagement strategies, and service operations. They will be responsible for developing and...

This Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...

About the RoleThe Cash Management Coordinator will play a vital role in supporting the payment processing team at BID Operations. This position requires strong analytical skills, attention to detail, and excellent communication abilities.Main ResponsibilitiesSupport the payment processing team by assisting in the preparation of transaction remittances and...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

Customer Service and Operations Team LeadThe ideal candidate will possess exceptional leadership skills, excellent communication abilities, and a proven track record of delivering results in fast-paced environments. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Customer Service and Operations...

BID Operations is seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Responsibilities:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating...

Pasona Malaysia seeks a seasoned Customer Service Manager to lead its Customer Relation Team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring...

BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...

Job OverviewAs a Front Office Manager at COBNB SDN. BHD., you will play a crucial role in delivering exceptional customer experiences.About the PositionManage guest concerns, complaints, and special requests in a professional and timely manner.Oversee front desk operations, ensuring smooth check-in and check-out procedures, and maintaining accurate...

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

At Trip.com Group, we are seeking an exceptional Service Operations Manager to join our team. This role will be responsible for managing 3-4 service teams and reporting to the Operation Manager on overall performance and progress.About Us:We are a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Our platforms...

**Job Summary:**We are seeking a dedicated and results-driven Customer Service Operation Leader to join our team at Hong Leong Bank.The successful candidate will be responsible for championing service performance within the branch, approving and reviewing financial transactions, and overseeing day-to-day activities of subordinate tellers and customer service...

Manager - Business Channel (Customer Service & Operations)If you are looking to excel and make a difference, take a closer look at us…An exciting opportunity for a suitable candidate to take the challenge for the position as Customer Service Operation Manager attached to Bandar Sri Aman Branch, Sarawak, step in career for leadership skills, strategy...

The After-Sales Region Manager plays a crucial role in overseeing after-sales service operations within the assigned region. This position involves ensuring high customer satisfaction, managing service teams, coordinating with dealers and service partners, and driving continuous improvement in after-sales service processes.Key Responsibilities:Regional...

BID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...