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Managing Director of Customer Service and Operations
1 week ago
The ideal candidate will possess exceptional leadership skills, excellent communication abilities, and a proven track record of delivering results in fast-paced environments. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Customer Service and Operations department.
Your primary objectives will include:
- Develop and implement effective strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a high-performing team to achieve outstanding results.
- Collaborate with cross-functional teams to drive business growth and improvement.
This is an exciting opportunity to join a dynamic organisation and contribute to its continued success. If you are a results-driven leader with a passion for customer service, we encourage you to apply for this challenging role.