Customer Service Director

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Alba Dental Clinic Full time

The Role:

  1. Lead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless patient experiences.
  2. Implement Key Processes & Procedures – Develop and refine workflows to improve efficiency and maintain excellence.
  3. Drive KPIs & Performance – Work closely with directors to set and achieve business goals.
  4. Create a Positive Culture – Foster a supportive and high-performing team environment.
  5. Oversee Multi-Location Operations – As we expand, you'll have the opportunity to manage operations across multiple clinics.
Why Alba Dental Clinic?

Be part of an exciting growth journey shaping the future of a leading cosmetic dental clinic in Malaysia.

Career growth opportunities will arise as we expand.



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