Customer Service Director

The Role:Lead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless patient experiences.Implement Key Processes & Procedures – Develop and refine workflows to improve efficiency and maintain excellence.Drive KPIs & Performance – Work closely with directors to set and achieve business...

Job Overview:We are seeking a Client Service Director to join our team at Alliance Bank Malaysia Berhad. As a Client Service Director, you will be responsible for providing exceptional client service and driving sales growth through effective relationship management. You will have the opportunity to work closely with cross-functional teams to deliver...

Job OverviewThe Executive Director of IT Services will be responsible for providing strategic leadership and direction to the IT department, ensuring that all IT services are delivered to the highest standard, and that the team is working efficiently and effectively. This is a key leadership role that requires a highly experienced IT professional who can...

We are looking for a highly skilled and experienced Food Service Director to oversee the daily operations of our restaurant, ensuring high-quality food and beverages are served while maintaining efficient service standards.

The Livestream Team is committed to creating real-time interactive scenes. As a new form of content, Livestream creates value for all parties in the ecology.We are seeking a highly skilled Service Excellence Director to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing...

Job OverviewWe are seeking an experienced Customer Service Manager to join our team at RD Technologies. The successful candidate will be responsible for managing customer support operations, developing strategies to improve engagement and response times, and providing expert knowledge on payment services.

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...

OpportunityThe Customer Success & Growth Director will be responsible for identifying opportunities to expand services and increase the lifetime contract value. As the Chief Customer Officer – APAC, you will have a strong understanding of eCommerce concepts and comfort in working with and communicating to C-level stakeholders.Responsibilities:Regularly...

Job DescriptionWe are seeking a highly experienced Customer Relationship Director to join our team at Sutherland. As a Customer Relationship Director, you will play a critical role in driving business growth and improving customer satisfaction.Main ResponsibilitiesDevelop Customer Relationships: Establish and maintain strong relationships with customers and...

Hyatt Hotels Corporation is seeking a highly skilled Food Service Director to lead the restaurant operation. As a business leader and marketing strategist, you will ensure the outlet runs smoothly, adheres to hotel standards, and achieves financial success.Key ResponsibilitiesOversee the efficient running of the department in line with Hyatt International's...

Job Summary:About the OpportunityThis is a unique chance to join Zurich 56 Company Ltd as a Sales and Service Director and drive profitable growth. Our ideal candidate will have strong leadership skills and experience in Sales and Service.Main ResponsibilitiesSelect, train, develop, and coach team members to optimize their performance.Manage sales and...

About the RoleThis is an exceptional opportunity for a seasoned professional to join our team as a Director of Fund Services. The successful candidate will be responsible for leading new funds on-boarding process, ensuring timely completion of deliverables, and resolving issues/queries raised by clients.The ideal candidate will have a strong understanding of...

About the RoleWe are searching for an experienced HR Service Delivery Director to join our Global Business Services (GBS) HR services group. The ideal candidate will be a key leader in our Hire to Retire (H2R) services team and be actively engaged in growing a global world-class H2R organization that can operationalize service solutions for both our APAC...

Zurich 56 Company Ltd is seeking an Employee Services Director to lead our HR services team in delivering exceptional HR experiences to our employees. In this role, you will be responsible for overseeing the daily operations of the team to ensure the delivery of efficient and high-quality HR services.Primary ResponsibilitiesLiaise with various stakeholders,...

About the JobWe're seeking a highly motivated and experienced professional to fill the role of Commercial Director - Solar Services in Malaysia. As a mid-senior level professional, you will play a crucial role in driving sales growth and developing strategic partnerships.Your primary responsibilities will include:Developing and executing strategies to drive...

AEON Credit Service (M) Berhad is looking for a highly experienced Marketing Strategy Director to lead our marketing efforts. As a key member of the leadership team, you will be responsible for developing and executing marketing strategies to drive business growth and profitability.Key ResponsibilitiesDevelop and execute marketing strategies to achieve...

Customer Service Leadership OpportunityWe are seeking an experienced customer service leader to join our team in Dubai. As a customer care head, you will be responsible for leading our customer service teams across the region, driving business growth, and delivering exceptional customer experiences.About Zeal Holdings LimitedZeal Holdings Limited is a...

We are seeking an experienced retail professional to lead our business development efforts. As Director of Customer Experience, you will be responsible for driving sales growth and delivering exceptional customer experiences across our omnichannel platforms.Key Responsibilities:Drive sales growth through innovative marketing strategies and promotions.Develop...

Job SummaryMalaysia Airlines Berhad is seeking an experienced Administrative Services Director to lead our Flight Operations department. As a key member of the team, you will be responsible for identifying and managing suppliers, ensuring timely and cost-efficient procurement of goods and services.Main Responsibilities IncludeEstablishing and maintaining...

Job DescriptionWe are seeking a Financial Services Director to lead our team in developing strategies and action plans to grow our deposit base. This role involves identifying opportunities to enhance cash management operations, governing the pricing of deposits, and acting as a strategic bridge between our coverage and sales teams.The ideal candidate will...