Customer Service Operations Manager
7 days ago
We are seeking an experienced Customer Service & Operations Manager to oversee our customer service team and drive business growth through effective strategies.
About the RoleThe ideal candidate will have a strong understanding of customer segmentation, engagement strategies, and service operations. They will be responsible for developing and implementing customer segmentation strategies to enhance user experience and engagement.
Key Responsibilities- Develop and implement customer segmentation strategies to enhance user experience and engagement.
- Oversee the daily operations of the customer service team, ensuring high efficiency and customer satisfaction.
- Monitor customer feedback and insights to drive continuous improvement in service quality.
- Lead and manage the customer service team, ensuring performance goals are met.
- Plan, organize, and execute platform campaigns, activities, and projects provided by headquarters.
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Operations and Customer Service Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alba Dental Clinic Full timeAlba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...
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Customer Service Operations Manager
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Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full timeCompany OverviewMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. These solutions enable product quality and safety, regulatory and retailer compliance, better product recalls and improved...
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Sales Operations Associate
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Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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Operations Support Professional
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Customer Service Operations Manager
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Business Operations Specialist
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Customer Service Operations Manager
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Customer Service Manager
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Customer Service Manager
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Manager, Customer Service
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Customer Service Manager
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Customer Service
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Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full timeCustomer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...
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Customer Service Operation Leader
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Efficiency Enhancement Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...
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Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager - Business Channel (Customer Service & Operations)If you are looking to excel and make a difference, take a closer look at us…An exciting opportunity for a suitable candidate to take the challenge for the position as Customer Service Operation Manager attached to Bandar Sri Aman Branch, Sarawak, step in career for leadership skills, strategy...
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Service Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeAt Trip.com Group, we are seeking an exceptional Service Operations Manager to join our team. This role will be responsible for managing 3-4 service teams and reporting to the Operation Manager on overall performance and progress.About Us:We are a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Our platforms...
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Customer Service Professional
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Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full timeThis Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...
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Customer Service Manager
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full timeWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of...
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Client Support Coordinator
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Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...