Customer Service Operations Manager

Job Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...

Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...

About the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...

About the Company:BID Operations is a dynamic company that operates in the IT Services and IT Consulting industry. We are seeking a highly motivated Client Relationship Manager to join our team in Kuala Lumpur City.Responsibilities:Client Acquisition: Identify new business opportunities and establish relationships with potential clients.Client Retention:...

About the RoleBID Operations is seeking a highly skilled Client Service Advocate to join our team in Kuala Lumpur, Malaysia. As a Client Service Advocate, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesProvide timely and effective support to clients via live chat, email, and telephone.Collaborate with...

About the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to lead our customer service team. The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work effectively in a fast-paced environment.The primary responsibility of this role is to oversee...

Alba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...

Company OverviewMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. These solutions enable product quality and safety, regulatory and retailer compliance, better product recalls and improved...

Job Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...

Operational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

Company OverviewWelcome to SWIFT, a leading global financial institution.We are seeking a highly skilled Senior Customer Service Analyst to join our team. As a key member of our operations department, you will play a critical role in delivering exceptional customer experiences.

Pasona Malaysia seeks a seasoned Customer Service Manager to lead its Customer Relation Team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring...

Job OverviewAs a Front Office Manager at COBNB SDN. BHD., you will play a crucial role in delivering exceptional customer experiences.About the PositionManage guest concerns, complaints, and special requests in a professional and timely manner.Oversee front desk operations, ensuring smooth check-in and check-out procedures, and maintaining accurate...

About the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

Key ResponsibilitiesManage and motivate customer experience teams under your care, fostering a culture of customer obsession.Oversee daily operations to ensure service levels, productivity, and customer satisfaction are consistently achieved.Utilize data-driven approaches to improve processes, reduce response times, and enhance overall service...

About UsAt Castlery, we're passionate about delivering exceptional customer experiences through our innovative products and services. Our team is dedicated to making every interaction with our customers a positive one.We're looking for a highly skilled and motivated individual to join our team as the Customer Experience Operations Manager. This role involves...