Customer Service Manager

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Management Executive.This role involves providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

About Zeal GroupWe are an award-winning FinTech organisation that offers a variety of products. With over 700 employees worldwide, our presence spans Europe, Asia, North & South Africa, the Middle East, and South America.Our Customer Service department plays a vital role in ensuring our clients have a seamless experience with our products. We seek a skilled...

Job SummaryWe are seeking an experienced Customer Service & Operations Manager to oversee our customer service team and drive business growth through effective strategies.About the RoleThe ideal candidate will have a strong understanding of customer segmentation, engagement strategies, and service operations. They will be responsible for developing and...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...

Customer Service Excellence ManagerThe ChallengeAs a Customer Service Excellence Manager, you will have the opportunity to make a significant impact on our customers' experiences. You will lead our team to deliver exceptional customer service, create a luxurious atmosphere, and exceed sales targets.Your Key ResponsibilitiesCustomer Service: Deliver...

Nirvana Asia is one of the largest global medical device companies in the world.We are seeking a highly skilled Customer Service Excellence Manager to join our team. In this role, you will be responsible for leading technical account management and operations management functions.Your responsibilities will include:Owning strategic customer oversight and...

Alba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...

We are currently seeking a Customer Service Executive to join DHL eCommerce MalaysiaThe role of the Customer Service Executive is crucial in delivering exceptional service to our customers. As a key member of our team, you will be responsible for providing professional and responsive customer service.Key ResponsibilitiesCustomer Service ManagementAct as the...

At Prudential Hong Kong Limited, we are seeking a talented Customer Service Executive to join our Contact Centre team.The ideal candidate will be responsible for delivering world-class customer service via telephone, providing a polite, professional and accurate response to meet and exceed customer standards and expectations.This role involves managing...

About KlookWe're a leading travel experiences platform dedicated to making travel more accessible and enjoyable for everyone.As a global company with over 1,500 employees, we're proud to offer a diverse and dynamic work environment that fosters growth, innovation, and teamwork.Job OverviewThis is an exciting opportunity to join our Customer Experience team...

We are seeking a highly skilled Financial Services Specialist to join our team at AEON Credit Service (M) Berhad. This role involves resolving customer disputes and fraud cases for financial services.Job DescriptionEnsure timely reporting of fraudulent transactions to MasterCard SAFE, Visa Fraud Reporting (FRS), and Bank Negara Malaysia (BNM).Resolve...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

Job Description:The position of Customer Service Executive at Prudential is focused on providing high-quality telephone servicing to customers, meeting and exceeding their expectations.The key responsibilities include delivering world-class customer service via telephone, managing customer expectations, and liaising with appropriate departments to resolve...

At Prudential, we are committed to providing world-class customer service. Our Contact Centre page is the first point of contact for our customers, and as a Customer Service Representative, you will be responsible for delivering exceptional service via telephone.Key Responsibilities:Customer Interaction: Respond to customer inquiries, resolve issues, and...

Customer Service Specialist Posting Date : 13 Jan 2025 | Close Date : 13 Apr 2025Client Background:BPO wing that offers a spectrum of services, from data analysis, customer service, and risk management to administration, IT support, human resources, marketing, and beyond.Location: KLTenure: Permanent roleSalary: Basic SalaryKey ResponsibilitiesDeliver...

EPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...

Join to apply for the Customer Service (Mandarin Speaker) role at First Century Bank4 days ago Be among the first 25 applicantsJob ResponsibilitiesManage inbound and outbound calls to attend to customersEnsure accurate customer data maintenance and call log is updatedLiaise with customers on WhatsAppHelp clients to create brand awarenessProvide services to...