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Customer Service

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Myfcbusa Full time

Join to apply for the Customer Service (Mandarin Speaker) role at First Century Bank

4 days ago Be among the first 25 applicants

Job Responsibilities
  • Manage inbound and outbound calls to attend to customers
  • Ensure accurate customer data maintenance and call log is updated
  • Liaise with customers on WhatsApp
  • Help clients to create brand awareness
  • Provide services to clients
Job Requirements
  • SPM graduate welcome to apply
  • Fresh Graduates are encouraged to apply
  • Ability to communicate in both Mandarin and English as this candidate will be engaging with customers
  • Experience will be an added advantage
  • We don't really look in education, as long as you are willing to learn, we are okay to teach.
Job Benefits
  • Attendance Allowance
  • Near MRT Station
  • Work From Home Option
  • Medical Claims
  • Working hours: Mon to Fri (10AM to 6PM), Sat (Half Day)
  • Public holidays
  • Good working environment
  • EPF/SOCSO
  • Basic up to RM3500 (Based on Experience) + Attractive commission
  • Career program
  • New Year Celebration Holiday
  • Team Building
  • Accommodation Provided
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

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