Customer Experience Representative
3 weeks ago
Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking
Education: Secondary education or equivalent Experience: One (1) years of work experience in customer service and interaction
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
**What can you expect as a FedEx team member?**:
- _ Career Mobility and Development_: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- _ Total Compensation and Benefits Package_: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
-
Customer Experience Representative
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWe are searching for an accomplished Customer Experience Representative to join our team at Teleperformance. As a Customer Success Specialist, you will serve as the primary interface between our organization and clients, delivering outstanding customer experiences.Main ResponsibilitiesProvide clear and concise guidance to customers on available self-service...
-
Customer Experience Advocate
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist plays a vital role in representing the brand, its culture, and values to customers. This position requires a professional attitude, empathy, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for responding to customer inquiries, managing concerns, and providing...
-
Customer Experience Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionThe role of the Inbound Sales Representative at Teleperformance involves providing exceptional customer experiences through timely support. As a representative, you will be responsible for interacting with customers via various communication channels, including email and chat.ResponsibilitiesField inbound calls and exhibit the correct sales...
-
Customer Experience Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob OverviewWe are seeking a highly skilled Inbound Sales Representative to join our team at Teleperformance. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences through timely support and solution-driven interactions.
-
Customer Service Representative
17 hours ago
Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Toyota Capital Malaysia Sdn. Bhd.
-
Customer Service Representative
3 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers via multiple channels.About the RoleYou will work closely with our technical teams to resolve customer inquiries and issues in a timely and...
-
Customer Service Representative
2 weeks ago
Petaling Jaya, Malaysia WORLDLINK WELLNESS SDN. BHD. Full timeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. E-COMMERCE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Customer Service Representative
3 days ago
Petaling Jaya, Selangor, Malaysia H&M group Full timeWe are looking for a talented and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in creating a positive and engaging shopping experience.Your key responsibilities will include providing exceptional service, handling customer inquiries, and...
-
Customer Experience Representative
2 weeks ago
Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time**_Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with an award-winning and fast-growing BPO company._** **Job Highlights** - Urgent hiring - Basic + additional allowances - Opportunities for promotion **Responsibilities**: - Handling inbound calls pertaining to customer general inquiries,...
-
Customer Experience Relationship Representative
3 weeks ago
Petaling Jaya, Malaysia FedEx Full timeCustomer Support Customer Management Quality Assurance & Support Bookings Inquiry Service Recovery Complaint Handling Complicated Case Management Claims Handling Cross-functions alignment and coordination for problem resolution Escalated Issue Resolution Tracking Customer Ownership Group Support Education: Secondary education or equivalent Experience: Two...
-
Sales and Customer Experience Specialist
17 hours ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeJob OverviewThis role is for an Incoming Call Representative who will handle inbound calls, offer solutions, and troubleshoot product issues while meeting performance metrics.The ideal candidate will enjoy interacting with customers and driving sales in a dynamic environment.
-
Customer Experience Associate
3 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeImportant Notice: Beware of Recruitment ScamsWe are aware of fraudulent activities where individuals pose as Roche representatives. To protect yourself, please note that Official Communication Channels are only via email addresses ending in @roche.com or @gene.com. Emails from similar but non-official domains are scams. Be wary of poorly written emails or...
-
Customer Experience Representative
1 week ago
Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time**_Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with an award-winning and fast-growing BPO company._** **Job Highlights** - Urgent hiring - Basic + additional allowances - Opportunities for promotion **Responsibilities**: - Handling inbound calls pertaining to customer general inquiries,...
-
Customer Service Representative
2 weeks ago
Petaling Jaya, Malaysia Telecontinent Sdn Bhd Full time**Responsibilities**: **Kelayakan** - Must possess at least a Certificate/STPM/Diploma or Bachelor's degree - Good communication skills - Training will be provided - Proficient in the use of computers - To start immediately - Pleasant personality and able to handle stress - At least 1 year experience of any Sales position **Tanggungjawab** - To enjoy making...
-
Customer Experience Specialist
1 week ago
Petaling Jaya, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time**Key Accountabilities**: - Supports Account Management function through education, and redirection of issues to correct stakeholders for post-sales functions. - Promotes self-service tools to non-managed clients through education. - Supports trend reporting of key performance metrics across relevant OE tiers: Mid-Market, non-managed Enterprise and...
-
Customer Service Representative
2 weeks ago
Petaling Jaya, Malaysia The Battery Shop Sdn Bhd Full timeList-ID: 97313012Today 16:42 **Job Description**: - Job vacancy as Customer Service Representative Working hour - Morning shift 7am-3pm 8am-4pm - Noon shift 2pm-10pm 3pm-11pm We offer - Training - Basic + EPF + Socso - Allowance and bonus - Career growth Office located at 32 Square Petaling Jaya Send your resume to Or Whatsapp me at Show contact...
-
Customer Service Representative
1 week ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
-
Petaling Jaya, Selangor, Malaysia EMCO Executives Full timeWe are looking for a highly motivated and skilled Customer Service Executive to join our dynamic team at EMCO Executives. The successful candidate will have excellent communication skills and be able to provide exceptional customer service.About the Role:To respond to all customer inquiries, resolve issues and provide solutions in a timely manner.To work...
-
Digital Customer Experience Expert
3 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeWe are seeking a skilled Digital Customer Experience Expert to join our team. As a Digital Customer Experience Expert, you will be responsible for providing technical assistance to our customers and end-users in a digital environment.About the RoleAs a Digital Customer Experience Expert, you will work closely with our technical teams to resolve customer...
-
Customer Service Representative
16 hours ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeJob Summary:We are seeking a skilled English Speaker to join our team as a Customer Service Representative. The successful candidate will be responsible for handling inbound and outbound customer call inquiries, providing fast and timely solutions to all customer-related problems, and ensuring customer satisfaction by delivering excellent customer...