Mandarin Customer Service Officer

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

PROJECT: ACCA JOB SUMMARY: Handle ACCA Student from Taiwan/ Hongkong Principal Accountabilities: 3. Application processing; basic products only (renewals) 4. Ensure the highest quality of service is provided at all times, with strict adherence to agreed service levels. 5. Be an ambassador for ACCA treating all internal and external customers with respect...

**Job description** The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - Can you speak Mandarin and you are in Malaysia, you are urgently needed in a reputable organization in Kuala...

**Role**:Customer Care Officer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin english - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) At least 6 months of customer Service Exp KL...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO industry Bilingualism Must be fluent in speaking both Mandarin and English**Education Qualification Background**: -...

Job Summary: As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Position: Customer Service (Donor care Assistant)** **Location: Damansara Height, Kuala Lumpur** **Tenure: Contract 1 years / converted to permanent** **Working Hour: Normal Working Hour** **Salary: RM 3500 (During Probation) RM 4100 (After Probation)** **Job Requirements** - Reviews and responds to comments concerning fundraising matters made on...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Key Responsibilities**: - Assist customers with account inquiries, transactions, and general banking services. - Provide information about bank products and services. - Handle customer complaints and resolve issues promptly and effectively. - Maintain a high level of professionalism and ensure customer confidentiality. - Collaborate with other team...

**Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

Office location: Sunway Visio Tower Working hour: 9am - 6pm (5 days per week from Mon-Sun) Requirement ： Must able to speak in **Mandarin + English** Min education level SPM Job description: - To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client. - Must be ready for shift operation if it's...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

VACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...